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Information about Basic Hotel Puerta de Sevilla Hotel

Located just 10 minutes' walk from both the Royal Alcazar and Sevilla Cathedral, Puerta Sevilla offers air-conditioned rooms and a sun terrace with loungers. Free Wi-Fi is available. Each of the rooms in Puerta Sevilla is decorated in a beautiful, traditional Sevillan style. They all come equipped with en-suite bathrooms and hairdryers. Staff at the 24-hour reception can provide tourist information and help with car hire or bicycle rental. The Puerta Sevilla also offers a laundry service and luggage storage. A wide selection of dining options and shops can be found in the centre of Sevilla, many within 5 minutes' walk of the property.

Please inform Basic Hotel Puerta de Sevilla in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Basic Hotel Puerta de Sevilla Hotel

  • Trouser press
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Dry cleaning
  • Tour desk
  • Bike tours
  • Terrace
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Grocery deliveries
  • Daily housekeeping
  • Car hire
  • Free WiFi
  • WiFi
  • Cashless payment available
  • Bar
  • Water park
  • Allergy-free room
  • Internet services
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • 24-hour security
  • Non-smoking rooms
  • Ticket service
  • Air conditioning
  • Heating
  • Express check-in/check-out
  • Fax/photocopying
  • CCTV outside property
  • Ironing service
  • Designated smoking area
  • WiFi available in all areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Concierge service
  • Security alarm
  • Contactless check-in/check-out
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Laundry
  • Use of cleaning chemicals that are effective against Coronavirus
  • CCTV in common areas
  • Smoke alarms
  • Luggage storage
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • 24-hour front desk
  • Fire extinguishers
  • Walking tours
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Soundproof rooms
  • Sun terrace
  • Hand sanitizer in guest accommodation and key areas
  • Private check-in/check-out
  • Bicycle rental
  • Children television networks
  • Restaurant
  • Lift

Address

Puerta de la Carne, 2

Customers rating

84
257 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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