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Information about Puerta de Sevilla Hotel

Located just 10 minutes' walk from both the Royal Alcazar and Sevilla Cathedral, Puerta Sevilla offers air-conditioned rooms and a sun terrace with loungers. Free Wi-Fi is available. Each of the rooms in Puerta Sevilla is decorated in a beautiful, traditional Sevillan style. They all come equipped with en-suite bathrooms and hairdryers. Staff at the 24-hour reception can provide tourist information and help with car hire or bicycle rental. The Puerta Sevilla also offers a laundry service and luggage storage. A wide selection of dining options and shops can be found in the centre of Sevilla, many within 5 minutes' walk of the property.

Please inform Puerta de Sevilla in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Puerta de Sevilla Hotel

  • Smoke alarms
  • Allergy-free room
  • Express check-in/check-out
  • Water park
  • Dry cleaning
  • WiFi
  • Private check-in/check-out
  • Lift
  • Bicycle rental (additional charge)
  • Safety deposit box
  • Car hire
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Children television networks
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Ticket service
  • Walking tours
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Restaurant
  • Luggage storage
  • Designated smoking area
  • Trouser press
  • Snack bar
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Grocery deliveries
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Puerta de la Carne, 2

Customers rating

85
677 reviews by TrustYou

Hotel badges

  • City Hotel

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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