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Information about Hotel Condes de Castilla

In Segovia (Segovia Old Town)

With a stay at Hotel Condes de Castilla in Segovia (Segovia Old Town), you'll be steps from Museum of Contemporary Art Esteban Vicente and Casa de los Picos. This hotel is 0.1 mi (0.1 km) from Plaza San Martin and 0.4 mi (0.6 km) from Plaza Mayor.The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change): Shuttle servicesMake use of convenient amenities, which include complimentary wireless Internet access and concierge services.Stay in one of 13 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Enjoy a satisfying meal at El Hidalgo serving guests of Hotel Condes de Castilla. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Services of Hotel Condes de Castilla

  • Private parking
  • Wine/champagne
  • Street parking
  • Contactless check-in/check-out
  • Cashless payment available
  • Parking
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Soundproof rooms
  • Airport shuttle
  • Delivered food is securely covered
  • Free WiFi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shuttle service
  • Ironing service
  • Lift
  • Valet parking
  • Restaurant
  • Air conditioning
  • Fax/photocopying
  • Room service
  • WiFi
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Smoke alarms
  • Facilities for disabled guests
  • WiFi available in all areas
  • Key card access
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast takeaway containers
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Food can be delivered to guest accommodation
  • Fruits
  • Luggage storage
  • Heating
  • Packed lunches
  • Special diet menus (on request)
  • Wheelchair accessible
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking throughout
  • Kid meals
  • Daily housekeeping
  • Safety deposit box
  • Family rooms
  • Laundry
  • Tour desk
  • Process in place to check health of guests
  • Pub crawls
  • Non-smoking rooms
  • Breakfast in the room
  • Invoice provided
  • Internet services
  • Meeting/banquet facilities
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Shuttle service (additional charge)
  • Access to health care professionals
  • Airport shuttle (additional charge)
  • Physical distancing in dining areas
  • CCTV in common areas

Address

C/ José Canalejas 5

Customers rating

78
333 reviews by TrustYou

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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