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Information about Ur-Alde Hostel

Featuring rooms with private bathrooms and free Wi-Fi, Ur-Alde is 5 minutes' walk from San Sebastián’s La Concha Beach. Situated in the Old Town, it is close to many pintxo bars and restaurants. Each attractive room at Ur-Alde offers air-conditioning, free Wi-Fi and has décor based on a different city. There is a minibar, Smart TV Hair dryer, wall USB charger,safe box and a private bathroom with a hydromassage shower. Some rooms have balconies. The centre of San Sebastián is just 5 minutes’ walk from the guest house. San Telmo Museum, and the aquarium are within a 7-minute walk. You can walk to the Kursaal Congress Centre and Zurriola Beach in 10 minutes. Guests receive a discount at a public car park located 10 minutes' walk away.

Please inform Ur-Alde in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please let Pensión Ur-Alde know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property. Please note that the parking is located at La Concha, a 10-minute walk from Pensión Ur-Alde. License number: HSS00667

Services of Ur-Alde Hostel

  • WiFi
  • Live sport events (broadcast)
  • Fishing
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Compensate for at least 10% of total annual carbon emissions by purchasing certified carbon offsets
  • Use of cleaning chemicals that are effective against Coronavirus
  • Walking tours
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tours and activities organized by local guides and businesses offered
  • Car hire
  • Tour desk
  • Pub crawls
  • Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
  • Ironing service
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bicycle rental
  • Lift
  • Archery
  • Non-smoking throughout
  • Tennis court
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Invoice provided
  • Live music/performance
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Aerobics
  • Horse riding
  • Bike tours
  • Non-smoking rooms
  • CCTV in common areas
  • Guest accommodation is disinfected between stays
  • 100% renewable electricity is used throughout the property
  • Internet services
  • Parking
  • Guests have the option to reuse towels
  • Key card or motion-controlled electricity for guests
  • Canoeing
  • Children television networks
  • Guests can opt-out of daily cleaning service
  • Fire extinguishers
  • Facilities for disabled guests
  • Thermometers for guests provided by property
  • Safety deposit box
  • Recycling bins are available to guests and waste is recycled
  • Daily housekeeping
  • Laundry
  • All windows are double-glazed
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cycling
  • Fax/photocopying
  • Luggage storage
  • Cooking class
  • Books, DVDs, music for children
  • Free WiFi
  • Contactless check-in/check-out
  • Heating
  • Ticket service
  • Air conditioning
  • WiFi available in all areas
  • Concierge service
  • Bingo
  • Cashless payment available
  • Hiking
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

Puerto, 17. Piso 2º

Customers rating

92
149 reviews by TrustYou

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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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