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Information about Hotel Neptuno Apartahotel

Near Playa Serena

Make yourself at home in one of the 233 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.Stop by the hotel's restaurant, Buffet Restaurant, for lunch or dinner. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.A stay at Hotel Neptuno places you in the heart of Roquetas de Mar, within a 15-minute walk of Roquetas de Mar Beach and Playa Serena. This 4-star hotel is 0.9 mi (1.4 km) from Castor Park and 1.8 mi (2.9 km) from Playa de la Bajadilla.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Services of Hotel Neptuno Apartahotel

  • Terrace
  • Bar
  • Pool cover
  • Vending machine (drinks)
  • Barber/beauty shop
  • 24-hour front desk
  • Daily housekeeping
  • Free WiFi
  • Indoor play area
  • Meeting/banquet facilities
  • Fire extinguishers
  • Family rooms
  • Restaurant
  • Safety deposit box
  • Table tennis
  • Archery
  • Live music/performance
  • Special diet menus (on request)
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Solarium
  • Golf course (within 3 km)
  • Trouser press
  • Entertainment staff
  • Guests have the option to reuse towels
  • Designated smoking area
  • Ironing service
  • Parking
  • CCTV in common areas
  • Pool/beach towels
  • Billiards
  • Hand sanitizer in guest accommodation and key areas
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Key card or motion-controlled electricity for guests
  • Packed lunches
  • Internet services
  • Pool bar
  • Guests can opt-out of daily cleaning service
  • Express check-in/check-out
  • Evening entertainment
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Lift
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Swimming Pool
  • Tour desk
  • Board games/puzzles
  • Outdoor pool (all year)
  • Air conditioning
  • Process in place to check health of guests
  • Darts
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Tennis court
  • Aerobics
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Laundry
  • Non-smoking throughout
  • WiFi available in all areas
  • Massage
  • Kids' club
  • Parking on site
  • Water cooler/dispenser
  • Heating
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Facilities for disabled guests
  • Games room
  • Room service
  • Contactless check-in/check-out
  • Security alarm
  • First aid kit available
  • Smoke alarms
  • Cycling
  • Public Bath
  • Fax/photocopying
  • Water slide
  • Use of cleaning chemicals that are effective against Coronavirus
  • Children's playground
  • Vending machine (snacks)
  • Cashless payment available
  • Snack bar
  • Bingo
  • WiFi
  • Private parking
  • Concierge service
  • Outdoor pool

Address

Urbanización Playa Serena, Paseo Central

Customers rating

83
1928 reviews by TrustYou

Hotel badges

  • Family Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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