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Information about Morasol Suites Hotel

This apartment complex enjoys a prime setting overlooking the harbour, and lying just 300 metres from the beach. This complex is beautifully located on the charming island of Gran Canaria. Shops, restaurants, bars and entertainment venues are located just a short walking distance away. Links to the public transport network are to be found nearby. This wonderful complex comprises beautifully-appointed apartments, which are well equipped with modern amenities. The apartments provide a peaceful setting in which to unwind at the end of the day. Guests will be pleased by the range of facilities and services that the complex has to offer.

Services of Morasol Suites Hotel

  • Plunge pool
  • Family rooms
  • Daily housekeeping
  • Safety deposit box
  • Non-smoking rooms
  • Terrace
  • Solarium
  • Beachfront
  • Green spaces such as gardens/rooftop gardens on the property
  • Facilities for disabled guests
  • Trouser press
  • Sun terrace
  • Restaurant
  • Fire extinguishers
  • 24-hour front desk
  • Diving
  • Thermometers for guests provided by property
  • Hot tub/Jacuzzi
  • Free WiFi
  • Laundry
  • Guest accommodation sealed after cleaning
  • Cashless payment available
  • Smoke alarms
  • Snorkelling
  • Food can be delivered to guest accommodation
  • Ticket service
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cycling
  • Hiking
  • Garden
  • Breakfast takeaway containers
  • Concierge service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shallow end
  • Contactless check-in/check-out
  • Fax/photocopying
  • Air conditioning
  • Internet services
  • Public Bath
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Tour desk
  • Access to health care professionals
  • Outdoor pool
  • WiFi
  • Use of cleaning chemicals that are effective against Coronavirus
  • Snack bar
  • Delivered food is securely covered
  • Physical distancing in dining areas
  • Lift
  • CCTV in common areas
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Fishing
  • Designated smoking area
  • Bicycle rental
  • Outdoor pool (all year)
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Billiards
  • Shuttle service (additional charge)
  • Process in place to check health of guests
  • First aid kit available
  • Pool bar
  • Shared lounge/TV area
  • Pool/beach towels
  • Physical distancing rules followed
  • Invoice provided
  • Parking
  • Guests have the option to reuse towels
  • Library
  • Ironing service
  • Bar
  • Swimming Pool
  • Guests can opt-out of daily cleaning service
  • Dry cleaning
  • Guest accommodation is disinfected between stays

Address

Juan Díaz Rodríguez, 12

Customers rating

89
62 reviews by TrustYou

Hotel badges

  • Romantic Hotel

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The Hotel Servatur Casablanca Suites & Spa is a 4 star hotel that stands out for its exclusive concept of comfort and modern design. Created for a relaxing stay for adults only, the hotel is located on the right side of the valley of Puerto Rico. In the hotel you can find a great gastronomic selection in The Club Restaurant & Bar and, if you want to relax, our Wellness Center with spa and gym is the perfect place to take care of your body and mind (free unlimited access during your stay). In addition, we have a chill-out terrace on the roof with fantastic views of Puerto Rico, where you can enjoy your favorite cocktail, sunbathe and relax. Servatur Casablanca Suites & Spa has 8 floors with 32 Junior Suites, 64 ​Superior ​Junior Suites ​​and a Suite with a modern design. In addition, 4 of the Junior Suites are adapted for ​handicapped​. All suites are fully equipped with everything you need for your comfort and relaxation. The Superior Junior Suites also have a jacuzzi on the terrace and for maximum comfort you can book ​floors with large balconies and better sea views. You will love to immerse yourself in our outdoor heated pool. You can also relax and sunbathe in our fantastic jacuzzi next to the pool. Winter hours: from 10:00 a.m. to 6:00 p.m. / Summer time: 10.00 a.m. at 7.00 p.m. The pool bar serves a varied and delicious selection of snacks and drinks. Opening hours of the pool bar: 12.00 p.m. at 6.00 p.m. / Snacks served from 12.00 p.m. at 4:00 pm. Immerse yourself in the relaxed atmosphere of the hotel until the evening and enjoy a unique and cozy atmosphere by the pool. Hours: from 10.00 a.m. at midnight. Relax on the rooftop solarium, open 24/7

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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