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Information about AluaSoul Orotava Valley - Adults Only Hotel

AluaSoul Orotava Valley stands out as a 9,000 m2 hotel which has been completely renovated in 2021. Designed especially for the comfort and relaxation of those guests looking for adults only facilities and services, either for a few days of relaxation alone or as a couple or a getaway with friends. Our modern and cosy facilities and the quality of our services will allow you to enjoy a pleasant stay and the fishing essence of a unique enclave such as Puerto de la Cruz, providing the opportunity to live an unforgettable experience on the island of Tenerife. A hotel and a destination conceived so that gastronomy, rest, active tourism, safety and a detailed service are an essential part of your holiday. For those who prefer a little more privacy and exclusivity, the "My Favorite Club“ area offers its own facilities and extra services.

Services of AluaSoul Orotava Valley - Adults Only Hotel

  • Wheelchair Ramps
  • Multilingual staff
  • Elevator/Lift
  • Hand sanitiser
  • spa
  • Deep cleaning disinfection program
  • Laundry
  • Cots / Cribs
  • Massage services
  • Paid parking
  • Staff equipped with protective equipment
  • Bicycle rental
  • Mini-club
  • Steps/staircases have handrails
  • Sauna
  • Accessible facilities
  • Adults only
  • Luggage room
  • Spa treatments
  • Health & safety protective items
  • Gay Friendly
  • Playground
  • Health & safety trained staff
  • Gym
  • Outdoor swimming pool
  • Wellness area
  • Live entertainment
  • Wheelchair accessible rooms
  • Smoke-free property
  • Table tennis
  • Free Wifi
  • Restaurant
  • Daytime entertainment
  • Lobby
  • Tennis
  • Boarding pass print-out available
  • Air conditioning in public areas
  • Fitness Classes
  • 24-hour reception / front desk
  • Bar
  • Social distancing measures
  • Non-smoking rooms
  • Fitness centre
  • Evening entertainment
  • Ramp access


C/ Manuel Yanes Barreto, 13, Urbanización Turquesa Playa Puerto de la Cruz

Customers rating

342 reviews by TrustYou

Hotel badges

  • Beach Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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