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Information about Silken Puerta Madrid Hotel

The 4-star Silken Puerta Madrid is located in Arturo Soria area, with easy transport to the city centre by the nearby 146 bus stop or the 114 bus at Avenida America interchange. The new Wanda Metropolitano Stadium, home of the Atlético de Madrid, is 4km from the hotel. The property offers a free transfer to the IFEMA centre, the airport and city centre at scheduled times. This service is upon request and availabilit and it must be arranged directly with the hotel. The modern décor creates a warm and comfortable feel throughout the hotel. Each room is equipped with free wi-fi, a minibar, air conditioning, a trouser press, a flat-screen TV and an en-suite marble bathroom. Attention! Please we aware that if anyone make any booking with 8 rooms or more, the hotel could apply special conditions for payment and cancellation policy.

Services of Silken Puerta Madrid Hotel

  • High chairs
  • Wake-up calls
  • Overhead projector
  • Free newspaper
  • Elevator/Lift
  • Laundry
  • Conference Centre
  • Banqueting Centre
  • Air Conditioning
  • Airport shuttle service (on request)
  • Banqueting facilities
  • Luggage room
  • Wired Internet access
  • Fax
  • Digital Lines
  • PC for guests in the lobby
  • Paid parking
  • Free Wi-Fi in the lobby
  • Business facilities
  • Conference Rooms
  • TV
  • Meeting rooms
  • Wifi in the lobby
  • Translation services
  • 24-hour room service
  • Business Centre
  • Cot on request
  • Sound equipment
  • Reception (24 hours)
  • Courier services
  • Wireless Internet access
  • Fax service
  • Bathrobe (on request)
  • slide projector
  • Audio/visual equipment
  • Photocopying
  • Printer
  • Bar


C/ Juan Rizi 5

Customers rating

3955 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Economy Hotel
  • Luxury Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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