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Information about VIVA Sunrise Hotel

Near Hidropark

Make yourself at home in one of the 254 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided on a limited basis.All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You can enjoy a meal at Restaurant Buffet Caprice serving the guests of VIVA Sunrise, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee. When you stay at VIVA Sunrise in Alcudia, you'll be near the beach, within a 15-minute walk of Playa de Muro and Alcudia Beach. This 4-star aparthotel is 1.9 mi (3.1 km) from Alcudia Port and 8.5 mi (13.7 km) from Pollensa Port.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a reception hall.

Services of VIVA Sunrise Hotel

  • Garden
  • Children's playground
  • Evening entertainment
  • Cashless payment available
  • Golf course (within 3 km)
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • Billiards
  • 24-hour front desk
  • Windsurfing
  • Squash
  • Mini golf
  • Archery
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Snorkelling
  • Sun terrace
  • Bar
  • Minimarket on site
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Free WiFi
  • Kid-friendly buffet
  • Horse riding
  • Indoor play area
  • Ironing service
  • Live music/performance
  • Contactless check-in/check-out
  • Pool/beach towels
  • Car hire
  • Air conditioning
  • Terrace
  • Family rooms
  • Outdoor pool
  • Kids' outdoor play equipment
  • Lift
  • Restaurant
  • Water park
  • Swimming pool toys
  • Outdoor pool (all year)
  • WiFi
  • Snack bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • WiFi available in all areas
  • Smoke alarms
  • Facilities for disabled guests
  • Laundry
  • Heating
  • Guest accommodation sealed after cleaning
  • Concierge service
  • Darts
  • Kids' club
  • Shallow end
  • Luggage storage
  • Massage
  • Fax/photocopying
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Dry cleaning
  • Invoice provided
  • Entertainment staff
  • Face masks for guests available
  • Solarium
  • Guest accommodation is disinfected between stays
  • Aerobics
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Table tennis
  • Tour desk
  • Fitness centre
  • Internet services
  • Process in place to check health of guests
  • Plunge pool
  • Diving
  • Tennis court
  • Meeting/banquet facilities
  • Staff follow all safety protocols as directed by local authorities
  • Swimming Pool
  • Non-smoking rooms
  • Physical distancing rules followed
  • Currency exchange
  • Hand sanitizer in guest accommodation and key areas
  • Physical distancing in dining areas
  • Shuttle service (additional charge)
  • Fire extinguishers
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Board games/puzzles


Avenida Mexico, s/n

Customers rating

113 reviews by TrustYou

Hotel badges

  • Family Hotel

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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