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Information about Serenity Apartments Hotel

This complex offers Mediterranean-style apartments within an 8-minute walk from the beach in Alcudia Bay. All air-conditioned apartments are pool view , Studio rooms garden view. They are fitted with a safety deposit box and free access to wireless internet. The kitchenette comes with a microwave and fridge, while the lounge area has a sofa bed and flat-screen TV with satellite channels. Free public parking around the complex.

Please inform Serenity Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please note that only guests of 16 years or older are allowed at this property.

Services of Serenity Apartments Hotel

  • Terrace
  • Non-smoking rooms
  • Swimming Pool
  • Horse riding
  • Water park
  • Physical distancing in dining areas
  • Family rooms
  • Plunge pool
  • Physical distancing rules followed
  • Outdoor pool
  • Delivered food is securely covered
  • Outdoor pool (seasonal)
  • Safety deposit box
  • Bike tours
  • Free WiFi
  • Hiking
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Car hire
  • Invoice provided
  • Air conditioning
  • Internet services
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Heating
  • Ironing service
  • Guest accommodation is disinfected between stays
  • Contactless check-in/check-out
  • Snorkelling
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Breakfast takeaway containers
  • Laundry
  • Golf course (within 3 km)
  • Cashless payment available
  • Garden
  • WiFi
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Solarium
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Shuttle service (additional charge)
  • Windsurfing
  • Canoeing
  • Staff follow all safety protocols as directed by local authorities
  • Cycling
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Access to health care professionals
  • Walking tours
  • First aid kit available
  • Diving

Address

NORUEGA 2

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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