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Information about MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

Near Yumbo Shopping Center

With a stay at MUR Hotel Neptuno Gran Canaria - Adults Only in San Bartolome de Tirajana, you'll be near the beach, a 3-minute walk from Yumbo Shopping Center and 14 minutes by foot from English Beach. This 4-star hotel is 1.2 mi (2 km) from Maspalomas Dunes and 3.7 mi (6 km) from Maspalomas Lighthouse.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Sirena, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Services of MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

  • Board games/puzzles
  • Library
  • Shallow end
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Soundproof rooms
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Meeting/banquet facilities
  • Daily housekeeping
  • Outdoor pool (all year)
  • Special diet menus (on request)
  • Parking
  • Food can be delivered to guest accommodation
  • Hammam
  • Restaurant
  • Sauna
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Themed dinner nights
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Games room
  • Karaoke
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor pool
  • Process in place to check health of guests
  • Heated pool
  • Dry cleaning
  • WiFi
  • Lift
  • Fitness centre
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free parking
  • Physical distancing in dining areas
  • Adult only
  • Shops (on site)
  • Non-smoking throughout
  • Air conditioning
  • On-site parking
  • Gift shop
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Water slide
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)

Address

Avenida Alfeceres Provisionales, 29, Playa del Ingles

Customers rating

85
890 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Luxury Hotel
  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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