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Information about Helios Mallorca Hotel & Apartments Hotel

In Palma de Mallorca (Can Pastilla)

You can enjoy a meal at the restaurant serving the guests of Helios Mallorca Hotel & Apartments, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.Make yourself at home in one of the 305 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.With a stay at Helios Mallorca Hotel & Apartments in Palma de Mallorca (Can Pastilla), you'll be steps from Playa de Palma and 4 minutes by foot from Platja de Can Pastilla. This eco-friendly hotel is 1.3 mi (2.1 km) from El Arenal Beach and 11.5 mi (18.5 km) from Cala Mayor Beach.

Services of Helios Mallorca Hotel & Apartments Hotel

  • Darts
  • Key card access
  • Swimming pool
  • Luggage storage
  • Sun loungers or beach chairs
  • Smoke alarms
  • Dry cleaning
  • Heating
  • Lift
  • Guest accommodation is disinfected between stays
  • Non-smoking throughout
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Face masks for guests available
  • Laundry
  • Strollers
  • Coffee house on site
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Special diet menus (on request)
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Tour desk
  • Hand sanitizer in guest accommodation and key areas
  • Fire extinguishers
  • Internet services
  • Thermometers for guests provided by property
  • Parking
  • CCTV in common areas
  • Bar
  • Swimming Pool
  • Non-smoking rooms
  • Evening entertainment
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Free WiFi
  • Sauna
  • Cashless payment available
  • Street parking
  • Outdoor pool (seasonal)
  • Hot tub/Jacuzzi
  • Beach
  • 24-hour security
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • 24-hour front desk
  • Mini golf
  • Hammam
  • Indoor pool (seasonal)
  • Pool/beach towels
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Terrace
  • Restaurant
  • Safety deposit box
  • Table tennis
  • Car hire
  • Spa lounge/relaxation area
  • Adult only
  • Spa and wellness centre
  • Air conditioning
  • Electric vehicle charging station
  • First aid kit available
  • Indoor pool
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Games room
  • WiFi
  • Garden
  • Cycling
  • Snack bar
  • Children's playground
  • Use of cleaning chemicals that are effective against Coronavirus
  • Outdoor pool
  • Private parking


Carrer de la Carabela, 7, Palma de Mallorca

Customers rating

5555 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Airport Hotel
  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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