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Information about Helios Hotel

Surrounded by delightful gardens, this attractive hotel is conveniently situated second line to the sea in the popular holiday destination of Can Pastilla on the sunny island of Majorca. All year round, the hotel offers an outdoor pool which is seasonally heated. The wonderful long sandy beach of Playa de Palma is just a few steps away, a large variety of restaurants, bars, cafés and shops is in the immediate vicinity. The Palma Aquarium is just a few metres away from the hotel.

Services of Helios Hotel

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
  • Garden
  • Evening entertainment
  • Luggage storage
  • Meeting/banquet facilities
  • Hammam
  • Non-smoking rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Massage
  • Swimming Pool
  • Lift
  • Cycling
  • Sun terrace
  • Car hire
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Pool/beach towels
  • Laundry
  • CCTV in common areas
  • Restaurant
  • Parking
  • Terrace
  • Snack bar
  • Smoke alarms
  • WiFi
  • Spa and wellness centre
  • Family rooms
  • Private parking
  • Fire extinguishers
  • Outdoor pool
  • Hand sanitizer in guest accommodation and key areas
  • Mini golf
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Tour desk
  • Games room
  • Use of cleaning chemicals that are effective against Coronavirus
  • Dry cleaning
  • Ticket service
  • Sauna
  • Safety deposit box
  • Children's playground
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Air conditioning
  • Hot tub/jacuzzi
  • Outdoor pool (seasonal)
  • Indoor pool
  • Indoor pool (seasonal)
  • Physical distancing rules followed
  • Non-smoking throughout
  • Heating
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Darts
  • Internet services
  • 24-hour security
  • Bar
  • Free WiFi
  • Table tennis
  • First aid kit available
  • Guest accommodation is disinfected between stays

Address

Carabela, 7

Customers rating

89
5351 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Airport Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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