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Information about Helios Hotel

Surrounded by delightful gardens, this attractive hotel is conveniently situated second line to the sea in the popular holiday destination of Can Pastilla on the sunny island of Majorca. All year round, the hotel offers an outdoor pool which is seasonally heated. The wonderful long sandy beach of Playa de Palma is just a few steps away, a large variety of restaurants, bars, cafés and shops is in the immediate vicinity. The Palma Aquarium is just a few metres away from the hotel.

Services of Helios Hotel

  • Smoke alarms
  • Outdoor pool
  • Garden
  • Darts
  • Dry cleaning
  • WiFi
  • Pool/beach towels
  • Lift
  • Indoor pool (seasonal)
  • Safety deposit box
  • Car hire
  • Indoor pool
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Tour desk
  • Hot tub/jacuzzi
  • Mini golf
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • 24-hour security
  • Heating
  • Non-smoking throughout
  • Outdoor pool (seasonal)
  • Ticket service
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Children's playground
  • Hammam
  • Restaurant
  • Sauna
  • Luggage storage
  • Family rooms
  • Cycling
  • Snack bar
  • Spa and wellness centre
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Table tennis
  • Non-smoking rooms
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Evening entertainment
  • Swimming Pool
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • Games room
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Carabela, 7

Customers rating

89
6946 reviews by TrustYou

Hotel badges

  • Beach Hotel
  • Airport Hotel
  • City Hotel

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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