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Information about Santa Clara Urban Hotel & Spa Hotel

Near Cathedral of Santa Maria of Palma

Make yourself at home in one of the 20 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.Satisfy your appetite at the hotel's coffee shop/café, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Located in Palma de Mallorca (Old Town), Santa Clara Urban Hotel & Spa is a 5-minute walk from Cathedral of Santa Maria of Palma and 10 minutes by foot from Paseo Maritime. This 4-star hotel is 9.4 mi (15.1 km) from El Arenal Beach and 9.5 mi (15.2 km) from Cala Mayor Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Services of Santa Clara Urban Hotel & Spa Hotel

  • Breakfast in the room
  • Smoke alarms
  • Dry cleaning
  • WiFi
  • Pool/beach towels
  • Lift
  • Safety deposit box
  • Car hire
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Massage
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • CCTV in common areas
  • Hot tub/jacuzzi
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Ticket service
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Hammam
  • Food can be delivered to guest accommodation
  • Sauna
  • Luggage storage
  • Room service
  • Fax/photocopying
  • Spa and wellness centre
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

C/ San Alonso, 16

Customers rating

92
337 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Boutique Hotel
  • Romantic Hotel
  • City Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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