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Information about Santa Clara Urban Hotel & Spa Hotel

Near Cathedral of Santa Maria of Palma

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access and concierge services.Make yourself at home in one of the 20 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.Located in Palma de Mallorca (Palma de Mallorca Old Town), Santa Clara Urban Hotel & Spa is a 5-minute walk from Cathedral of Santa Maria of Palma and 10 minutes by foot from Paseo Maritime. This 4-star hotel is 3 mi (4.9 km) from Porto Pi Centro Comercial and 3.3 mi (5.2 km) from Port of Palma de Mallorca.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Satisfy your appetite at the hotel's coffee shop/café, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Services of Santa Clara Urban Hotel & Spa Hotel

  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Massage
  • First aid kit available
  • At least 80% of lighting uses energy-efficient LED bulbs
  • WiFi
  • Concierge service
  • CCTV in common areas
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • WiFi available in all areas
  • Pool/beach towels
  • Car hire
  • Ironing service
  • Hot tub/Jacuzzi
  • Private parking
  • Daily housekeeping
  • Free WiFi
  • Cashless payment available
  • Breakfast in the room
  • Have you removed, or never offered, all plastic bottles for other drinks?
  • Guest accommodation is disinfected between stays
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Air conditioning
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Fax/photocopying
  • Non-smoking rooms
  • Ticket service
  • Internet services
  • Room service
  • Heating
  • Parking
  • Guests have the option to reuse towels
  • Bar
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Sun terrace
  • Non-smoking throughout
  • Dry cleaning
  • At least 80% of food is sourced from your region
  • Smoke alarms
  • Newspapers
  • Face masks for guests available
  • Terrace
  • Physical distancing in dining areas
  • Guest accommodation sealed after cleaning
  • Laundry
  • Spa and wellness centre
  • Sauna
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Luggage storage
  • Food can be delivered to guest accommodation
  • Fire extinguishers
  • Have you removed, or never offered, all plastic water bottles?
  • 24-hour front desk
  • Hand sanitizer in guest accommodation and key areas
  • Hammam
  • Bicycle rental
  • Lift
  • Staff follow all safety protocols as directed by local authorities

Address

C/ San Alonso, 16

Customers rating

90
226 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Wellness Hotel
  • Luxury Hotel
  • Boutique Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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