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Information about Hotel Altiana

Located just 200 metres from the historic centre of Ourense, Hotel Altiana has a snack bar and a 24-hour reception. Each functional room offers free Wi-Fi and a flat-screen TV. Rooms at Hotel Altiana feature wooden floors, a telephone and a private bathroom with free toiletries. Some rooms have a small balcony overlooking the street. The Altiana is situated just 500 metres from the River Miño and its famous Roman Bridge. Ourense Cathedral and the central Praza Maior Square are within an 8-minute walk. A wide range of shops, bars and traditional Galician restaurants can be found in the streets around the hotel. Ourense-San Francisco Train Station is a 15-minute walk away.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Services of Hotel Altiana

  • Internet services
  • Coffee house on site
  • Delivered food is securely covered
  • Access to health care professionals
  • Tour desk
  • Daily housekeeping
  • WiFi
  • Snack bar
  • Use of cleaning chemicals that are effective against Coronavirus
  • Non-smoking throughout
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Special diet menus (on request)
  • Shuttle service (additional charge)
  • Process in place to check health of guests
  • Outdoor furniture
  • Lift
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Meeting/banquet facilities
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Breakfast takeaway containers
  • 24-hour front desk
  • Smoke alarms
  • Free WiFi
  • Shared lounge/TV area
  • Cashless payment available
  • Key card access
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Face masks for guests available
  • Shuttle service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • WiFi available in all areas
  • Guest accommodation is disinfected between stays
  • Heating
  • Fax/photocopying
  • Non-smoking rooms
  • Bar
  • Packed lunches
  • Air conditioning

Address

Ervedelo, 14

Customers rating

86
1205 reviews by TrustYou

Frequently asked questions

Why should I buy my travel on lastminute.com?

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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