Hotel MS Maestranza

Services of Hotel MS Maestranza

• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• Room service
• Solarium
• Meeting/banquet facilities
• Fire extinguishers
• Guests can opt-out of daily cleaning service
• Business centre
• Massage
• Restaurant
• Special diet menus (on request)
• VIP room facilities
• Screens or physical barriers placed between staff and guests in appropriate areas
• Lockers
• Guest accommodation sealed after cleaning
• Barber/beauty shop
• Concierge service
• Have you removed, or never offered, all plastic water bottles?
• Thermometers for guests provided by property
• Facilities for disabled guests
• Recycling bins are available to guests and waste is recycled
• Smoke alarms
• At least 80% of food is sourced from your region
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
• Have you removed, or never offered, all plastic cups?
• Fax/photocopying
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• Food can be delivered to guest accommodation
• Non-smoking throughout
• Have you removed, or never offered, all single-use plastic miniature shampoo, conditioner, and body wash bottles?
• Cashless payment available
• All plates, cutlery, glasses and other tableware have been sanitized
• Have you removed, or never offered, all plastic cutlery and tableware?
• Air conditioning
• 24-hour security
• Ticket service
• Heating
• Invest a percentage of revenue back into community projects or sustainability projects
• Laundry
• Have you removed, or never offered, all plastic bottles for other drinks?
• Car hire
• Safety deposit box
• Contactless check-in/check-out
• Daily housekeeping
• Free WiFi
• Tours and activities organized by local guides and businesses offered
• WiFi
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• Hand sanitizer in guest accommodation and key areas
• Use of cleaning chemicals that are effective against Coronavirus
• Guests have the option to reuse towels
• Delivered food is securely covered
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Bicycle rental
• Staff follow all safety protocols as directed by local authorities
• Parking
• Snack bar
• At least 80% of lighting uses energy-efficient LED bulbs
• Soundproof rooms
• Tour desk
• Fitness centre
• Process in place to check health of guests
• Linens, towels and laundry washed in accordance with local authority guidelines
• 24-hour front desk
• First aid kit available
• Access to health care professionals
• CCTV in common areas
• Water cooler/dispenser
• Dry cleaning
• Physical distancing rules followed
• Physical distancing in dining areas
• Bar
• Face masks for guests available
• Invoice provided
• Shared lounge/TV area
• Packed lunches
• Luggage storage
• Lift
• Express check-in/check-out
• All windows are double-glazed
• Key card or motion-controlled electricity for guests
• Sun terrace
• Non-smoking rooms
• Terrace
• Have you removed, or never offered, all plastic straws?
• Have you removed, or never offered, all plastic stirrers?
• Internet services
• Ironing service
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Guest accommodation is disinfected between stays
• Local artists are offered a platform to display their talents
• Pool/beach towels
• Breakfast in the room
• Shared stationery such as printed menus, magazines, pens, and paper removed