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Information about Hotel Urban

Set in the heart of the city’s Golden Triangle, the main attractions are within walking distance from this gorgeous 5-star hotel. Avant-garde façade and Art Deco touches bring a large dose of authentic glamour to the Hotel Urban. Soak in the atmosphere on the terrace, dine at the excellent Europa Deco Restaurant or sip a cocktail at the chic Glass Bar. This TripAdvisor Certificate of Excellence Winner has a gym, business centre, shuttle service, pool and free high-speed wi-fi.

Spectacular cocktail-terrace-bar on the upper part of the hotel and next to the swimming pool.Unique oyster and cocktail-bar. The perfect place to see and to be seen.Innovative Mediterranean cuisine. Closed on Saturdays lunch time, Sundays and bank holidays all day.

Services of Hotel Urban

  • Wired Internet access
  • Smoke-free property
  • Banqueting Centre
  • Hand sanitiser
  • Fax
  • Pets allowed33.0
  • Air Conditioning
  • Valet parking
  • Photocopying
  • Room Air Conditioning
  • Social distancing measures
  • Terrace
  • Concierge
  • Safety Deposit Boxes
  • Airport shuttle service (on schedule)
  • Solarium
  • Porter
  • Service dogs allowed
  • Massage services
  • Deep cleaning disinfection program
  • Elevator/Lift
  • Health & safety trained staff
  • Babysitting
  • Wireless Internet access
  • Outdoor swimming pool
  • Limousine Service
  • Limited accessibility
  • Reception (24 hours)
  • Business Centre
  • Meeting rooms
  • Free Wifi
  • VIP services
  • Car rental desk
  • Laundry
  • Health & safety protective items
  • Staff equipped with protective equipment
  • Postal and fax service
  • Paid parking
  • Audio/visual equipment
  • Free Wi-Fi in the lobby
  • Gym
  • Non-smoking rooms
  • Broadband internet access
  • Dry cleaning
  • Business facilities
  • PC for Guests
  • 24-hour room service
  • Free newspaper


Carrera de San Jeronimo 34

Customers rating

1338 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel
  • City Hotel
  • Romantic Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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