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Information about Hotel Urban

Set in the heart of the city’s Golden Triangle, the main attractions are within walking distance from this gorgeous 5-star hotel. Avant-garde façade and Art Deco touches bring a large dose of authentic glamour to the Hotel Urban. Soak in the atmosphere on the terrace, dine at the excellent Europa Deco Restaurant or sip a cocktail at the chic Glass Bar. This TripAdvisor Certificate of Excellence Winner has a gym, business centre, shuttle service, pool and free high-speed wi-fi.

Unique oyster and cocktail-bar. The perfect place to see and to be seen.Spectacular cocktail-terrace-bar on the upper part of the hotel and next to the swimming pool.Innovative Mediterranean cuisine. Closed on Saturdays lunch time, Sundays and bank holidays all day.

Services of Hotel Urban

  • Staff equipped with protective equipment
  • Massage services
  • Valet parking
  • Porter
  • Service dogs allowed
  • Health & safety trained staff
  • Postal and fax service
  • Smoke-free property
  • Elevator/Lift
  • Social distancing measures
  • Deep cleaning disinfection program
  • Free newspaper
  • Room Air Conditioning
  • Gym
  • Laundry
  • Banqueting Centre
  • Air Conditioning
  • Limited accessibility
  • Wired Internet access
  • Limousine Service
  • Free Wifi
  • Fax
  • Pets allowed33.0
  • Terrace
  • VIP services
  • Paid parking
  • Free Wi-Fi in the lobby
  • Business facilities
  • Non-smoking rooms
  • Meeting rooms
  • Health & safety protective items
  • 24-hour room service
  • Business Centre
  • Babysitting
  • Outdoor swimming pool
  • Reception (24 hours)
  • Dry cleaning
  • Wireless Internet access
  • Safety Deposit Boxes
  • Airport shuttle service (on schedule)
  • Concierge
  • Audio/visual equipment
  • Solarium
  • Broadband internet access
  • Photocopying
  • PC for Guests
  • Car rental desk
  • Hand sanitiser

Address

Carrera de San Jeronimo 34

Customers rating

91
1492 reviews by TrustYou

Hotel badges

  • City Hotel
  • Romantic Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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