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Information about Hostal Santa Isabel Hotel

Hostal Santa Isabel can be found just a few minutes’ walk from the Reina Sofia gallery and Atocha Station. It has free Wi-Fi in all rooms. All of the rooms in Santa Isabel have air conditioning. They also have balconies. All have a full bathroom, heating and a TV. The Hostal Santa Isabel is open 24 hours a day. The nearest Metro station is Anton Martin, on line 1. From here it is just 2 stops to Puerta del Sol. Atocha Station is about 500 metres away. From here you can get a train to outside Madrid. Barajas Airport can be reached in about 20 minutes by car or taxi.

Please inform Hostal Santa Isabel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that late check-in after 00:30 carries a EUR 20 surcharge.

Services of Hostal Santa Isabel Hotel

  • Invoice provided
  • Use of cleaning chemicals that are effective against Coronavirus
  • First aid kit available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • WiFi
  • Non-smoking throughout
  • Fire extinguishers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Security alarm
  • Non-smoking rooms
  • Lift
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Heating
  • Family rooms
  • Internet services
  • Daily housekeeping
  • Tour desk
  • Free WiFi
  • Cashless payment available
  • Concierge service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Access to health care professionals

Address

Santa Isabel, 15, 4º

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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