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Information about Hostal Santa Cruz

Located 80 metres from Madrid’s Plaza Mayor Square, Hostal Santa Cruz offers free Wi-Fi, a 24-hour reception and air-conditioned rooms with a flat-screen TV. Puerta Del Sol is a 2-minute walk away. Each room at Hostal Santa Cruz has simple, functional décor and wooden floors. Rooms include a safe, and the private bathrooms come with toiletries and a hairdryer. Drinks and snacks are available from the Hostal’s vending machine and there is a café directly outside, in Santa Cruz Square. You can also find typical tapas bars in the surrounding streets.

This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Services of Hostal Santa Cruz

  • Air conditioning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Non-smoking rooms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hand sanitizer in guest accommodation and key areas
  • Smoke alarms
  • Cashless payment available
  • Fax/photocopying
  • Physical distancing rules followed
  • Fire extinguishers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Free WiFi
  • Heating
  • WiFi available in all areas
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • 24-hour front desk
  • Invoice provided
  • Vending machine (drinks)
  • Safety deposit box
  • WiFi
  • Contactless check-in/check-out
  • Non-smoking throughout
  • Vending machine (snacks)

Address

Plaza de Santa Cruz, 6-2º

Customers rating

90
243 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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