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Information about Room Mate Alicia Hotel

Near Puerta del Sol

Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to noon for a fee.With a stay at Room Mate Alicia, you'll be centrally located in Madrid, steps from Plaza de Santa Ana and 5 minutes by foot from Puerta del Sol. This hotel is 0.4 mi (0.6 km) from Thyssen-Bornemisza National Museum and 0.5 mi (0.7 km) from Gran Via Street.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 34 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Services of Room Mate Alicia Hotel

  • Smoke alarms
  • WiFi
  • Lift
  • Bicycle rental (additional charge)
  • Safety deposit box
  • Car hire
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Children television networks
  • Fire extinguishers
  • Physical distancing in dining areas
  • Daily housekeeping
  • Heating
  • Non-smoking throughout
  • Ticket service
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Family rooms
  • Trouser press
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Calle del Prado, 2

Customers rating

90
1003 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Boutique Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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