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Information about Mandarin Oriental Ritz, Madrid Hotel

Near Prado Museum

Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Relax and unwind with massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting (surcharge).With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, steps from Paseo del Prado and 5 minutes by foot from Prado Museum. This 5-star hotel is 0.3 mi (0.5 km) from El Retiro Park and 0.4 mi (0.7 km) from Gran Via Street.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Services of Mandarin Oriental Ritz, Madrid Hotel

  • Fax/photocopying
  • Dry cleaning
  • Face masks for guests available
  • Pets allowed
  • Luggage storage
  • Physical distancing in dining areas
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • Kid meals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Lift
  • Valet parking
  • Guest accommodation sealed after cleaning
  • Invoice provided
  • Process in place to check health of guests
  • Air conditioning
  • Fitness centre
  • Spa and wellness centre
  • Swimming Pool
  • Heating
  • Allergy-free room
  • Free parking
  • Tour desk
  • Facilities for disabled guests
  • Massage
  • Snack bar
  • Breakfast takeaway containers
  • Concierge service
  • Physical distancing rules followed
  • Restaurant
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Parking
  • First aid kit available
  • Indoor pool (all year)
  • Private check-in/check-out
  • Internet services
  • Airport shuttle
  • Guest accommodation is disinfected between stays
  • Terrace
  • Breakfast in the room
  • Ironing service
  • Family rooms
  • Trouser press
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Bar
  • Indoor pool
  • 24-hour front desk
  • Security alarm
  • Non-smoking rooms
  • 24-hour security
  • CCTV in common areas
  • Express check-in/check-out
  • Cashless payment available
  • Use of cleaning chemicals that are effective against Coronavirus
  • Garden
  • WiFi available in all areas
  • Airport shuttle (additional charge)
  • Soundproof rooms
  • WiFi
  • Meeting/banquet facilities
  • Room service
  • Currency exchange
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Babysitting/child services
  • Safety deposit box
  • Car hire
  • Special diet menus (on request)
  • Access to health care professionals
  • Daily housekeeping
  • Thermometers for guests provided by property
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Parking on site
  • Fire extinguishers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Paid WiFi
  • Contactless check-in/check-out
  • Designated smoking area
  • Kid-friendly buffet
  • Laundry
  • Delivered food is securely covered

Address

Plaza de la Lealtad 5

Customers rating

96
2316 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel
  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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