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Information about Mandarin Oriental Ritz, Madrid Hotel

Near Thyssen-Bornemisza National Museum

With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, steps from Paseo del Prado and 3 minutes by foot from Thyssen-Bornemisza National Museum. This 5-star hotel is 0.3 mi (0.4 km) from Prado Museum and 0.3 mi (0.5 km) from El Retiro Park.Grab a bite at Champagne Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including a health club and an indoor pool. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Services of Mandarin Oriental Ritz, Madrid Hotel

  • Kid-friendly buffet
  • Indoor pool
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Tour desk
  • Paid WiFi
  • Concierge service
  • Food can be delivered to guest accommodation
  • Fire extinguishers
  • Air conditioning
  • Airport shuttle (additional charge)
  • Express check-in/check-out
  • Process in place to check health of guests
  • Fitness centre
  • Bar
  • CCTV outside property
  • First aid kit available
  • Soundproof rooms
  • Babysitting/child services
  • Lift
  • Daily housekeeping
  • VIP room facilities
  • 24-hour front desk
  • Car hire
  • CCTV in common areas
  • Laundry
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Guest accommodation is disinfected between stays
  • Face masks for guests available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Free parking
  • Gift shop
  • Safety deposit box
  • Heating
  • Garden
  • Currency exchange
  • Use of cleaning chemicals that are effective against Coronavirus
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast in the room
  • Bridal suite
  • Pets allowed
  • Security alarm
  • Family rooms
  • Restaurant
  • Spa and wellness centre
  • Snack bar
  • Kid meals
  • Physical distancing rules followed
  • WiFi available in all areas
  • Smoke alarms
  • Guest accommodation sealed after cleaning
  • Private check-in/check-out
  • Indoor pool (all year)
  • Luggage storage
  • Newspapers
  • Trouser press
  • Dry cleaning
  • Access to health care professionals
  • Facilities for disabled guests
  • Shoeshine
  • Massage
  • Ticket service
  • Invoice provided
  • WiFi
  • Special diet menus (on request)
  • Valet parking
  • 24-hour security
  • Room service
  • Fax/photocopying
  • Ironing service
  • On-site parking
  • Designated smoking area
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Thermometers for guests provided by property
  • Parking
  • Swimming Pool
  • Delivered food is securely covered
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Allergy-free room
  • Airport shuttle
  • Breakfast takeaway containers
  • Non-smoking rooms
  • Cashless payment available
  • Terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Contactless check-in/check-out

Address

Plaza de la Lealtad 5

Customers rating

84
294 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Business Hotel
  • Luxury Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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