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Information about Hotel Regina

Near Puerta del Sol

Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.Make yourself at home in one of the 175 guestrooms featuring minibars. Your room comes with a memory foam bed. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.A stay at Hotel Regina places you in the heart of Madrid, within a 5-minute walk of Gran Via Street and Puerta del Sol. This hotel is 0.7 mi (1.1 km) from Plaza de Cibeles and 0.8 mi (1.3 km) from El Retiro Park.Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 3552 square feet (330 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Services of Hotel Regina

  • Temporary art galleries
  • Breakfast in the room
  • Allergy-free room
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Tour or class about local culture
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Bike tours
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Live music/performance
  • Contactless check-in/check-out
  • Fire extinguishers
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Stand-up comedy
  • Facilities for disabled guests
  • Walking tours
  • Special diet menus (on request)
  • Food can be delivered to guest accommodation
  • Restaurant
  • Delivered food is securely covered
  • Fax/photocopying
  • Movie nights
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Themed dinner nights
  • Ironing service
  • 24-hour front desk
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Process in place to check health of guests
  • Dry cleaning
  • Pub crawls
  • WiFi
  • Lift
  • Bicycle rental (additional charge)
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Children television networks
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Ticket service
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Family rooms
  • Room service
  • Currency exchange
  • Snack bar
  • Airport shuttle (additional charge)
  • Business centre
  • Non-smoking rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Shuttle service (additional charge)
  • CCTV outside property

Address

Alcala 19

Customers rating

91
4461 reviews by TrustYou

Hotel badges

  • City Hotel
  • Business Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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