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Information about Hotel Regina

In Madrid (Madrid Centro)

A stay at Hotel Regina places you in the heart of Madrid, within a 5-minute walk of Gran Via Street and Puerta del Sol. This hotel is 0.6 mi (1 km) from Plaza de Cibeles and 0.8 mi (1.3 km) from El Retiro Park.Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 3552 square feet (330 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.Enjoy Mediterranean cuisine at Caramba, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).Make yourself at home in one of the 175 guestrooms featuring minibars. Your room comes with a memory foam bed. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.

Services of Hotel Regina

  • Social distancing measures are in place
  • Distance from property (meters) - 50
  • Reception hall
  • Restaurant
  • Coffee shop or café
  • Train station drop-off (surcharge)
  • Individually-wrapped food options are available
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Conference space
  • Gloves are available to guests
  • Conference space size (meters) - 330
  • Shopping center shuttle (surcharge)
  • Stair-free path to entrance
  • Property is cleaned with disinfectant
  • Conference space size (feet) - 3552
  • Train station pickup (surcharge)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Smoke-free property
  • Wheelchair-accessible path to elevator
  • Parking height restrictions apply
  • Contactless check-out is available
  • Banquet hall
  • Service animals not allowed
  • Wheelchair accessible (may have limitations)
  • Porter/bellhop
  • 24-hour business center
  • Snack bar/deli
  • Concierge services
  • Gap period enforced between guest stays - 72 hours
  • Eco-friendly cleaning products used
  • Property confirms they are implementing guest safety measures
  • Tours/ticket assistance
  • Number of meeting rooms - 4
  • Individually-wrapped food options are available for breakfast
  • Essential Workers Only - NO
  • Shield between guests and staff in main contact areas
  • Commonly-touched surfaces are cleaned with disinfectant
  • Elevator
  • Laundry facilities
  • Electric car charging station
  • Bar/lounge
  • Handrails in stairways
  • Dry cleaning/laundry service
  • Wheelchair-accessible on-site restaurant
  • Pets not allowed
  • Airport transportation (surcharge)
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Wheelchair-accessible registration desk
  • Limo or Town Car service available
  • Wheelchair-accessible public washroom
  • Roll-in shower
  • Staff wears personal protective equipment
  • In-room accessibility
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Car recommended
  • Free WiFi
  • Staff temperature checks are conducted regularly
  • Lot Hours - 24 hours
  • Luggage storage
  • Masks are available to guests
  • 24-hour front desk
  • Protective clothing is available to guests
  • Distance from property (ft) - 164
  • Well-lit path to entrance
  • Street parking
  • Guests are provided with free hand sanitizer
  • Accessible bathroom
  • Wedding services

Address

Alcala 19

Customers rating

91
8296 reviews by TrustYou

Hotel badges

  • City Hotel

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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