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Information about Hotel Puerta De Toledo

The 3-star Hotel Puerto de Toledo sits in the historic heart of Madrid, right by the Puerto de Toledo monument and metro, and close to a great selection of bars and restaurants. Furnished in a modern style, the hotel offers a 24-hour reception, breakfast buffet and lounge bar. Rooms at Hotel Puerto de Toledo provide contemporary comforts like free wi-fi, air conditioning, LCD TVs with international channels and private bathrooms, stocked with a selection of products. Due to the current health situation and the recommendations of the authorities, the hotel's buffet breakfast service is temporarily replaced by “served breakfast”. The customer will continue to enjoy a wide range of products without restriction on consumption.

Services of Hotel Puerta De Toledo

  • Elevator/Lift
  • LCD/Projector
  • Room service
  • Cots / Cribs
  • Smoke-free property
  • Cot on request
  • Multilingual staff
  • Lobby
  • Wake-up calls
  • Printing services
  • Fire safety compliant
  • Social distancing measures
  • Photocopying
  • Tour desk
  • Free Wifi
  • Deep cleaning disinfection program
  • Steps/staircases have handrails
  • Hand sanitiser
  • Wheelchair accessible rooms
  • Vending machines
  • Bilingual staff
  • Covered parking
  • Front desk
  • Bar
  • Health & safety protective items
  • 24-hour reception / front desk
  • Accessible facilities
  • Safety Deposit Boxes
  • Air conditioning in public areas
  • City tours
  • Non-smoking rooms
  • Wheelchair Ramps
  • On-site Surveillance Cameras
  • Paid parking
  • Luggage room
  • Staff equipped with protective equipment
  • Coffee Shop
  • Fax
  • Room service - limited hours
  • Health & safety trained staff
  • Room service - limited menu
  • Conference Rooms
  • Terrace


Glorieta Puerta de Toledo, 4

Customers rating

1521 reviews by TrustYou

Hotel badges

  • City Hotel
  • Romantic Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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