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Information about Hotel Puerta de Toledo

The 3-star Hotel Puerto de Toledo sits in the historic heart of Madrid, right by the Puerto de Toledo monument and metro, and close to a great selection of bars and restaurants. Furnished in a modern style, the hotel offers a 24-hour reception, lounge bar and private parking. Rooms at Hotel Puerto de Toledo provide contemporary comforts like free wi-fi, air conditioning, LCD TVs with international channels and private bathrooms, stocked with a selection of products. The Hotel Puerta de Toledo offers a hearty buffet breakfast. You can choose from a wide selection of hot and cold dishes in the pleasant atmosphere of the Breakfast hall. Breakfast is served from 07:00 until 11:00. From 08:00 until 23:00 you can visit the Hotel Puerta de Toledo’s informal lounge-bar and enjoy a refreshing drink or light snack.

Services of Hotel Puerta de Toledo

  • On-site Surveillance Cameras
  • Bilingual staff
  • Health & safety trained staff
  • Wake-up calls
  • Health & safety protective items
  • Wheelchair accessible rooms
  • Front desk
  • Coffee Shop
  • Luggage room
  • Free Wifi
  • Multilingual staff
  • Covered parking
  • Steps/staircases have handrails
  • Wheelchair Ramps
  • Bar
  • Room service
  • Air conditioning in public areas
  • Fax
  • Staff equipped with protective equipment
  • Non-smoking rooms
  • Social distancing measures
  • 24-hour reception / front desk
  • Accessible facilities
  • Lobby
  • Smoke-free property
  • Fire safety compliant
  • Tour desk
  • Room service - limited hours
  • City tours
  • Room service - limited menu
  • Printing services
  • Hand sanitiser
  • Elevator/Lift
  • Terrace
  • LCD/Projector
  • Conference Rooms
  • Paid parking
  • Vending machines
  • Safety Deposit Boxes
  • Deep cleaning disinfection program
  • Cots / Cribs
  • Photocopying
  • Cot on request


Glorieta Puerta de Toledo, 4

Customers rating

1447 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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