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Information about Hostal Prada

Hostal Prada is centrally located on the edge of Chueca, just 600 metres away from Gran Via Metro Station and 10 minutes’ walk from Puerta del Sol. It offers 24-hour reception and free Wi-Fi. All rooms in the Prada guesthouse have a private bathroom. Air conditioning, heating and flat-screen TV with satellite channels are also available. Luggage storage is offered at the Hostal, as well as fax and photocopying service. There is also a TV lounge. The Hostal Prada is surrounded by bars and restaurants. Important museums like El Prado and Thyssen-Bornemisza are a 15-minute walk away, while the Reina Sofia Museum is 20 minutes’ walk from the guesthouse.

Please inform Hostal Prada in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Services of Hostal Prada

  • WiFi
  • Lift
  • Safety deposit box
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Fire extinguishers
  • Daily housekeeping
  • 24-hour security
  • Heating
  • Non-smoking throughout
  • Invoice provided
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Shared lounge/TV area
  • Luggage storage
  • Family rooms
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • 24-hour front desk
  • Internet services
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available

Address

Hortaleza, 19, 3º

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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