NH Madrid Atocha Hotel

Services of NH Madrid Atocha Hotel

• Heating
• Invest a percentage of revenue back into community projects or sustainability projects
• Concierge service
• Linens, towels and laundry washed in accordance with local authority guidelines
• Have you removed, or never offered, all plastic cutlery and tableware?
• Allergy-free room
• Guest accommodation is disinfected between stays
• WiFi available in all areas
• Thermometers for guests provided by property
• Breakfast takeaway containers
• Cashless payment available
• First aid kit available
• Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
• Screens or physical barriers placed between staff and guests in appropriate areas
• 24-hour front desk
• Have you removed, or never offered, all plastic bottles for other drinks?
• Luggage storage
• Guests have the option to reuse towels
• Children television networks
• Hand sanitizer in guest accommodation and key areas
• Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
• Face masks for guests available
• Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
• All plates, cutlery, glasses and other tableware have been sanitized
• At least 80% of lighting uses energy-efficient LED bulbs
• Food can be delivered to guest accommodation
• Property is cleaned by professional cleaning companies
• Dry cleaning
• Tours and activities organized by local guides and businesses offered
• Soundproof rooms
• Free WiFi
• All windows are double-glazed
• No single-use plastics
• Non-smoking throughout
• Have you removed, or never offered, all plastic stirrers?
• Daily housekeeping
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Delivered food is securely covered
• Ironing service
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Laundry
• Safety deposit box
• Breakfast in the room
• Mobile app for room service
• Tour desk
• Internet services
• Staff follow all safety protocols as directed by local authorities
• Only using water-efficient showers (e.g smart showers, low-flow showerheads)
• Lift
• Air conditioning
• 100% renewable electricity is used throughout the property
• Fax/photocopying
• Have you removed, or never offered, all plastic straws?
• Guests can opt-out of daily cleaning service
• Pets allowed
• WiFi
• Meeting/banquet facilities
• Have you removed, or never offered, all plastic cups?
• Physical distancing rules followed
• Newspapers
• Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
• Water cooler/dispenser
• Use of cleaning chemicals that are effective against Coronavirus
• Access to health care professionals
• Physical distancing in dining areas