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Information about NH Madrid Atocha Hotel

Near Prado Museum

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 312 square feet (29 square meters), including a meeting room.Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.With a stay at NH Madrid Atocha, you'll be centrally located in Madrid, within a 5-minute walk of El Retiro Park and Paseo del Prado. This hotel is 0.6 mi (0.9 km) from Prado Museum and 0.3 mi (0.5 km) from Museo Nacional Centro de Arte Reina Sofia.Make yourself at home in one of the 68 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services of NH Madrid Atocha Hotel

  • Heating
  • Invest a percentage of revenue back into community projects or sustainability projects
  • Concierge service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Allergy-free room
  • Guest accommodation is disinfected between stays
  • WiFi available in all areas
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Cashless payment available
  • First aid kit available
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • 24-hour front desk
  • Have you removed, or never offered, all plastic bottles for other drinks?
  • Luggage storage
  • Guests have the option to reuse towels
  • Children television networks
  • Hand sanitizer in guest accommodation and key areas
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Face masks for guests available
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • All plates, cutlery, glasses and other tableware have been sanitized
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Food can be delivered to guest accommodation
  • Property is cleaned by professional cleaning companies
  • Dry cleaning
  • Tours and activities organized by local guides and businesses offered
  • Soundproof rooms
  • Free WiFi
  • All windows are double-glazed
  • No single-use plastics
  • Non-smoking throughout
  • Have you removed, or never offered, all plastic stirrers?
  • Daily housekeeping
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Delivered food is securely covered
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Laundry
  • Safety deposit box
  • Breakfast in the room
  • Mobile app for room service
  • Tour desk
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Lift
  • Air conditioning
  • 100% renewable electricity is used throughout the property
  • Fax/photocopying
  • Have you removed, or never offered, all plastic straws?
  • Guests can opt-out of daily cleaning service
  • Pets allowed
  • WiFi
  • Meeting/banquet facilities
  • Have you removed, or never offered, all plastic cups?
  • Physical distancing rules followed
  • Newspapers
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Water cooler/dispenser
  • Use of cleaning chemicals that are effective against Coronavirus
  • Access to health care professionals
  • Physical distancing in dining areas

Address

Paseo Infanta Isabel, 9

Customers rating

85
1788 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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