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Information about NH Collection Madrid Palacio de Tepa Hotel

Near Puerta del Sol

Satisfy your appetite for lunch or dinner at Entre Letras, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee.With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, just a 5-minute walk from Puerta del Sol and 8 minutes by foot from Plaza Mayor. This 5-star hotel is 0.5 mi (0.8 km) from Gran Via Street and 0.7 mi (1.1 km) from Prado Museum.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel features 646 square feet (60 square meters) of event facilities.Make yourself at home in one of the 83 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.The property is closed between May 18 and May 21.

Services of NH Collection Madrid Palacio de Tepa Hotel

  • Non-smoking rooms
  • Breakfast in the room
  • VIP room facilities
  • All windows are double-glazed
  • Have you removed, or never offered, all plastic straws?
  • Guests can opt-out of daily cleaning service
  • Special diet menus (on request)
  • Restaurant
  • Bar
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Meeting/banquet facilities
  • Have you removed, or never offered, all plastic cups?
  • Newspapers
  • Facilities for disabled guests
  • Security alarm
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Heating
  • 24-hour security
  • Laundry
  • Concierge service
  • Breakfast takeaway containers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invest a percentage of revenue back into community projects or sustainability projects
  • WiFi available in all areas
  • Thermometers for guests provided by property
  • Massage
  • Cashless payment available
  • Have you removed, or never offered, all plastic bottles for other drinks?
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Food can be delivered to guest accommodation
  • CCTV outside property
  • Room service
  • Ticket service
  • Fax/photocopying
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Soundproof rooms
  • Non-smoking throughout
  • Delivered food is securely covered
  • Free WiFi
  • Safety deposit box
  • Fitness centre
  • Air conditioning
  • Spa and wellness centre
  • Mobile app for room service
  • Tour desk
  • Internet services
  • Bridal suite
  • 100% renewable electricity is used throughout the property
  • Staff follow all safety protocols as directed by local authorities
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Pets allowed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Physical distancing rules followed
  • WiFi
  • CCTV in common areas
  • Smoke alarms
  • Physical distancing in dining areas
  • Water cooler/dispenser
  • Access to health care professionals
  • Have you removed, or never offered, all plastic stirrers?
  • Guest accommodation is disinfected between stays
  • First aid kit available
  • Parking
  • Packed lunches
  • Express check-in/check-out
  • 24-hour front desk
  • Guests have the option to reuse towels
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Luggage storage
  • Business centre
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Property is cleaned by professional cleaning companies
  • Dry cleaning
  • Face masks for guests available
  • Tours and activities organized by local guides and businesses offered
  • Family rooms
  • Ironing service
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Local artists are offered a platform to display their talents
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Address

San Sebastian, 2

Customers rating

91
700 reviews by TrustYou

Hotel badges

  • City Hotel
  • Romantic Hotel
  • Business Hotel
  • Luxury Hotel

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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