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Information about NH Madrid Sur Hotel

In Madrid (Retiro)

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Satisfy your appetite at the hotel's coffee shop/café, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10:30 AM for a fee.With a stay at NH Madrid Sur, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Prado Museum. This hotel is 2.2 mi (3.5 km) from Puerta del Sol and 2.3 mi (3.8 km) from Gran Via Street.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 62 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Services of NH Madrid Sur Hotel

  • Have you removed, or never offered, all plastic straws?
  • Non-smoking rooms
  • Daily housekeeping
  • Special diet menus (on request)
  • Guests can opt-out of daily cleaning service
  • Fire extinguishers
  • All windows are double-glazed
  • Trouser press
  • Children television networks
  • Property is cleaned by professional cleaning companies
  • No single-use plastics
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Kid-friendly buffet
  • Safety deposit box
  • Express check-in/check-out
  • Newspapers
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Guests have the option to reuse towels
  • Guest accommodation is disinfected between stays
  • Parking
  • Have you removed, or never offered, all plastic cups?
  • Thermometers for guests provided by property
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Bar
  • Physical distancing in dining areas
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • CCTV in common areas
  • Access to health care professionals
  • Physical distancing rules followed
  • Public Bath
  • Mobile app for room service
  • Tour desk
  • 100% renewable electricity is used throughout the property
  • Staff follow all safety protocols as directed by local authorities
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Lift
  • Hand sanitizer in guest accommodation and key areas
  • Air conditioning
  • Internet services
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Tours and activities organized by local guides and businesses offered
  • Dry cleaning
  • Non-smoking throughout
  • Soundproof rooms
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Library
  • Face masks for guests available
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Invest a percentage of revenue back into community projects or sustainability projects
  • Delivered food is securely covered
  • Laundry
  • Private parking
  • Have you removed, or never offered, all plastic stirrers?
  • Cashless payment available
  • Breakfast takeaway containers
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Shared lounge/TV area
  • Free WiFi
  • Smoke alarms
  • Have you removed, or never offered, all plastic bottles for other drinks?
  • Luggage storage
  • Security alarm
  • First aid kit available
  • Heating
  • 24-hour front desk
  • Parking on site
  • Use of cleaning chemicals that are effective against Coronavirus
  • Fax/photocopying
  • Pets allowed
  • Facilities for disabled guests
  • Water cooler/dispenser
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Books, DVDs, music for children
  • Concierge service
  • Snack bar
  • WiFi
  • WiFi available in all areas

Address

Avenida Ciudad de Barcelona, 113

Customers rating

89
608 reviews by TrustYou

Hotel badges

  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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