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Information about H10 Puerta de Alcalá Hotel

Located next to Retiro Park and Puerta de Alcala, in the Salamanca area, the H10 Puerta Alcala is strategically positioned in Madrid commercial zone. Its functional and modern decoration will make you feel like you are in a different hotel. The unbeatable quality ensures that guests will receive the maximum amount of comfort and all the services of a large hotel. This hotel is ideal for business, city breaks and social stays.

Services of H10 Puerta de Alcalá Hotel

  • Outdoor swimming pool
  • Non-smoking rooms
  • Concierge
  • Laundry
  • Cot on request
  • Wake-up calls
  • Sun Beds
  • 24-hour reception / front desk
  • Photocopying
  • Elevator/Lift
  • Rooftop swimming pool
  • Business facilities
  • Terrace
  • Umbrellas
  • Staff equipped with protective equipment
  • Paid parking
  • Health & safety trained staff
  • Room Air Conditioning
  • Lobby coffee service
  • Wireless Internet access
  • Luggage room
  • Restaurant
  • Car rental desk
  • Meeting rooms
  • 24-hour room service
  • Poolside service
  • Free Wifi
  • Rooftop terrace and lounge
  • Theatre reservations
  • Dry cleaning
  • Fax
  • Social distancing measures
  • Swimming pool
  • Deep cleaning disinfection program
  • Safety Deposit Boxes
  • Hand sanitiser
  • Bar
  • Meeting facilities
  • Health & safety protective items
  • Smoke-free property
  • Multilingual staff
  • Air Conditioning
  • Tour desk
  • Banquet service


Alcalá, 66

Customers rating

2862 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • City Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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