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Information about Hotel Mexico

Hotel Mexico is located just 250 metres from Madrid’s Prado and Reina Sofía Museums. It offers on-site parking and rooms with free Wi-Fi and a flat-screen TV with satellite channels. Rooms at the Mexico Hotel are equipped with air conditioning and central heating. They come with a coin-operated safe, a work desk and a private bathroom. The Mexico has vending machines for food and drink, and there is a variety of restaurants and bars on Calle de las Huertas, located 100 metres from the hotel. Staff at the hotel’s 24-hour reception can provide information about what to see and do in Madrid. There is also a luggage storage facility in the lobby. Hotel Mexico is just 200 metres from the Madrid’s Botanic Gardens and a 10-minute walk from Retiro Park. You can also walk to Atocha Train Station in under 10 minutes.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that air conditioning is available from 1 June to 30 September. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the credit card holder of the credit card used to make the reservation, please contact the property in advance by email.

Services of Hotel Mexico

  • Luggage storage
  • Food can be delivered to guest accommodation
  • Fax/photocopying
  • Physical distancing rules followed
  • 24-hour front desk
  • Face masks for guests available
  • Invoice provided
  • Cashless payment available
  • Non-smoking throughout
  • Private parking
  • Adult only
  • Shared lounge/TV area
  • Heating
  • Guest accommodation is disinfected between stays
  • Ticket service
  • Parking
  • Security alarm
  • 24-hour security
  • Air conditioning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Daily housekeeping
  • Free WiFi
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Contactless check-in/check-out
  • Fire extinguishers
  • WiFi
  • Safety deposit box
  • Children television networks
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Private check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Vending machine (snacks)
  • On-site parking
  • Concierge service
  • Process in place to check health of guests
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • CCTV in common areas
  • Lift
  • WiFi available in all areas
  • CCTV outside property
  • Access to health care professionals
  • Guest accommodation sealed after cleaning
  • First aid kit available
  • Thermometers for guests provided by property
  • Vending machine (drinks)
  • Tour desk
  • Smoke alarms

Address

Gobernador, 24

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

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Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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