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Information about Melia Madrid Serrano Hotel

Near U.S. Embassy

You can enjoy a meal at the restaurant serving the guests of Melia Madrid Serrano, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Make yourself at home in one of the 340 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has facilities measuring 5638 square feet (524 square meters), including conference space. Self parking (subject to charges) is available onsite.A stay at Melia Madrid Serrano places you in the heart of Madrid, a 1-minute drive from U.S. Embassy and 9 minutes from Santiago Bernabeu Stadium. This 4-star hotel is 1.7 mi (2.8 km) from El Retiro Park and 1.7 mi (2.8 km) from Gran Via Street.

Services of Melia Madrid Serrano Hotel

  • Laundry
  • Rooftop pool
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Swimming Pool
  • Mobile app for room service
  • Shared lounge/TV area
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Family rooms
  • Shuttle service (additional charge)
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • On-site parking
  • Contactless check-in/check-out
  • Soundproof rooms
  • Staff follow all safety protocols as directed by local authorities
  • Internet services
  • Physical distancing rules followed
  • Lift
  • Food can be delivered to guest accommodation
  • Children television networks
  • Express check-in/check-out
  • Air conditioning
  • Newspapers
  • Luggage storage
  • Fitness centre
  • Babysitting/child services
  • Facilities for disabled guests
  • Bar
  • Shoeshine
  • Daily housekeeping
  • Car hire
  • WiFi
  • 24-hour front desk
  • Heating
  • Guest accommodation is disinfected between stays
  • CCTV in common areas
  • 24-hour security
  • Fax/photocopying
  • Special diet menus (on request)
  • Safety deposit box
  • Parking
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Currency exchange
  • Use of cleaning chemicals that are effective against Coronavirus
  • Breakfast in the room
  • Meeting/banquet facilities
  • Grocery deliveries
  • Fire extinguishers
  • Physical distancing in dining areas
  • Non-smoking rooms
  • Outdoor pool
  • Room service
  • Ironing service
  • Tour desk
  • Snack bar
  • Concierge service
  • Restaurant
  • VIP room facilities
  • WiFi available in all areas
  • Packed lunches
  • Pool/beach towels
  • Guest accommodation sealed after cleaning
  • Smoke alarms
  • Outdoor pool (seasonal)
  • Airport shuttle (additional charge)
  • Non-smoking throughout
  • Dry cleaning
  • Process in place to check health of guests
  • Trouser press
  • First aid kit available
  • CCTV outside property
  • Sun terrace
  • Public Bath
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Free WiFi

Address

Claudio Coello, 139

Customers rating

87
1481 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel
  • City Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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