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Information about Melia Madrid Serrano Hotel

Near U.S. Embassy

A stay at Melia Madrid Serrano places you in the heart of Madrid, a 1-minute drive from U.S. Embassy and 8 minutes from WiZink Center. This 4-star hotel is 1.7 mi (2.7 km) from Santiago Bernabeu Stadium and 1.7 mi (2.7 km) from Gran Via Street.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has facilities measuring 5638 square feet (524 square meters), including conference space. Self parking (subject to charges) is available onsite.

Services of Melia Madrid Serrano Hotel

  • Daily housekeeping
  • Room service
  • Property is cleaned by professional cleaning companies
  • Meeting/banquet facilities
  • Fire extinguishers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Restaurant
  • Non-smoking rooms
  • Special diet menus (on request)
  • Concierge service
  • Facilities for disabled guests
  • 24-hour front desk
  • Shared lounge/TV area
  • Packed lunches
  • Sun terrace
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Parking
  • Ironing service
  • Trouser press
  • Guest accommodation is disinfected between stays
  • Airport shuttle
  • Rooftop pool
  • Breakfast in the room
  • Dry cleaning
  • Family rooms
  • Pool/beach towels
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Car hire
  • Internet services
  • Staff follow all safety protocols as directed by local authorities
  • Snack bar
  • WiFi
  • Fitness centre
  • Soundproof rooms
  • Air conditioning
  • Swimming Pool
  • Babysitting/child services
  • Lift
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Airport shuttle (additional charge)
  • Outdoor pool
  • WiFi available in all areas
  • First aid kit available
  • Process in place to check health of guests
  • Tour desk
  • Currency exchange
  • Physical distancing rules followed
  • Public Bath
  • CCTV in common areas
  • Physical distancing in dining areas
  • Smoke alarms
  • Free WiFi
  • Grocery deliveries
  • Cashless payment available
  • Outdoor pool (seasonal)
  • Shuttle service (additional charge)
  • Fax/photocopying
  • All plates, cutlery, glasses and other tableware have been sanitized
  • 24-hour security
  • Heating
  • Guest accommodation sealed after cleaning
  • CCTV outside property
  • Food can be delivered to guest accommodation
  • Parking on site
  • Non-smoking throughout
  • Mobile app for room service
  • Laundry
  • Contactless check-in/check-out
  • Safety deposit box

Address

Claudio Coello, 139

Customers rating

87
1552 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Luxury Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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