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Information about Melia Madrid Serrano Hotel

The Melia Madrid Serrano enjoys a privileged location in the Salamanca district of Madrid. It is located next to the well-known Serrano Street, 2 km from the Bernabéu Stadium and 180 meters from the United States Embassy. The rooms at the Melia Madrid Serrano are comfortable and have air conditioning, modern decor, flat-screen satellite TV, pillow menu, Wi-Fi, private bathroom and a varied breakfast buffet every morning. The hotel also dedicates some of its areas to the exclusive rooms and services of "The Level", where guests have private access to a lounge and a work area with access to a private terrace on the 7th floor with magnificent views of the city of Madrid. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. Other services for "The Level" guests include private check-in and check-out, private buffet breakfast, pillow menu, Nespresso space and bathroom amenities and superior toiletries. Other facilities available at the Melia Madrid Serrano are a fully equipped gym and 7 meeting rooms with a capacity for 280 people. There is also a public parking available. The hotel has many metro stations nearby.

Located in the hotel's Lobby, the Arado Grosery & Restaurant is a traditionally innovative restaurant in the Salamanca district, offering meals throughout the day and a menu influenced by the local flavors of yesteryear combined with the innovation of haute cuisine and the most exclusive service to create a range of flavors of our memory. A concept with an open kitchen where you can try our "retro kitchen of the 21st century" and finish with the dessert "Repostería Castiza 2.0".

Services of Melia Madrid Serrano Hotel

  • Staff equipped with protective equipment
  • Massage services
  • Porter
  • Health & safety trained staff
  • Postal and fax service
  • Elevator/Lift
  • Social distancing measures
  • 24 hour room service
  • Deep cleaning disinfection program
  • Free newspaper
  • Room Air Conditioning
  • Laundry
  • Translation services
  • Banqueting Centre
  • Air Conditioning
  • Banqueting facilities
  • Limited accessibility
  • Luggage room
  • Wired Internet access
  • Free Wifi
  • Fax
  • Executive lounge
  • VIP services
  • Video conferencing
  • Business facilities
  • Conference Rooms
  • TV
  • Meeting rooms
  • Wifi in the lobby
  • Health & safety protective items
  • Fitness centre
  • Safety deposit box
  • Business Centre
  • Cot on request
  • Sound equipment
  • Reception (24 hours)
  • Dry cleaning
  • Currency Exchange
  • Courier services
  • Wireless Internet access
  • Flipchart
  • Safety Deposit Boxes
  • Audio/visual equipment
  • Modem Access
  • Broadband internet access
  • Photocopying
  • PC for Guests
  • Printer
  • Bar
  • Hand sanitiser

Address

Claudio Coello, 139

Customers rating

89
1627 reviews by TrustYou

Hotel badges

  • City Hotel
  • Luxury Hotel
  • Business Hotel

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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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