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Information about ME Madrid Reina Victoria Hotel

Near Puerta del Sol

Located in Madrid (Madrid Centro), ME Madrid by Melia is a 4-minute walk from Puerta del Sol and 8 minutes by foot from Gran Via Street. This 4.5-star hotel is 0.9 mi (1.5 km) from Prado Museum and 1 mi (1.5 km) from El Retiro Park.Pamper yourself with onsite massages and facials. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy Mediterranean cuisine at Ana la Santa, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 192 air-conditioned rooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.

Services of ME Madrid Reina Victoria Hotel

  • Breakfast in the room
  • Airport drop off
  • Daily housekeeping
  • Terrace
  • Pet basket
  • Fire extinguishers
  • Meeting/banquet facilities
  • Electric vehicle charging station
  • 24-hour front desk
  • Property is cleaned by professional cleaning companies
  • Sun terrace
  • Trouser press
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Restaurant
  • Special diet menus (on request)
  • Private check-in/check-out
  • Business centre
  • CCTV in common areas
  • Ironing service
  • Guest accommodation is disinfected between stays
  • CCTV outside property
  • Wine/champagne
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle (additional charge)
  • Parking garage
  • Airport shuttle
  • Bar
  • Allergy-free room
  • Internet services
  • Airport pick up
  • Non-smoking rooms
  • Parking
  • Key access
  • Fitness centre
  • Non-smoking throughout
  • Process in place to check health of guests
  • Physical distancing in dining areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing rules followed
  • Tour desk
  • Dry cleaning
  • Mobile app for room service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Key card access
  • Smoke alarms
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Pet bowls
  • Coffee house on site
  • Pets allowed
  • Currency exchange
  • Temporary art galleries
  • Outdoor furniture
  • Guest accommodation sealed after cleaning
  • Soundproof rooms
  • Valet parking
  • Lift
  • Parking on site
  • Contactless check-in/check-out
  • First aid kit available
  • Security alarm
  • WiFi available in all areas
  • Concierge service
  • Fruits
  • Private parking
  • Laundry
  • Use of cleaning chemicals that are effective against Coronavirus
  • Facilities for disabled guests
  • Safety deposit box
  • Free WiFi
  • WiFi
  • Snack bar
  • Room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cashless payment available
  • Air conditioning
  • 24-hour security
  • Fax/photocopying
  • Heating
  • Babysitting/child services

Address

Plaza de Santa Ana, 14

Customers rating

85
858 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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