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Information about Hospes Puerta De Alcalá Hotel

Located in a royal house from the 19th Century in the heart of Madrid, this 5 Star Boutique Hotel, Hospes Puerta de Alcalá, can be found at la Puerta de Alcalá, in front of the inspiring Retiro Park. It is a beautiful building projected by the architect José María de Aguilar in 1883 and today has a warm combination of elegance, architecture, gastronomy and a revitalizing pureness together with a comfortable access to the intense economic, cultural and artistic activity of the capital. Within a short walk of the hotel, find Retiro Park, the Prado Museum and Cibeles Fountain. Relax in the spa or gym, the wellness centre or the Turkish baths. In each room, find a flatscreen Plasma TV, a minibar, climate control and bathrobes and slippers. Free wifi throughout the hotel. The Spa will be closed until 31st August.

Restaurante Malvar, a gastronomic area with emphasis on healthy and natural food, where you can savour a balanced combination of the local cuisine along with the most refreshing and surprising dishes.Terraza Malvar is the ideal place to take a break and have a comforting and nutritious meal in front of the amazing Pueta de Alcalá. Breakfasts, informal dishes, tapas and a wide selection of drinks make up this appetizing offer.

Services of Hospes Puerta De Alcalá Hotel

  • Terrace
  • Cot on request
  • Health & safety trained staff
  • Air Conditioning
  • Elevator/Lift
  • Concierge
  • Reception (24 hours)
  • Audio/visual equipment
  • Private car transfers
  • Air conditioning in public areas
  • Postal and fax service
  • Limousine Service
  • Porter
  • Massage services
  • Social distancing measures
  • Free newspaper
  • Deep cleaning disinfection program
  • Hand sanitiser
  • Free Wifi
  • Gym
  • Wheelchair accessible rooms
  • Wellness area
  • Cyber corners with free Internet 24 hrs
  • Luggage room
  • Car rental desk
  • Fax service
  • Whirlpool
  • Night Porter
  • Beauty treatment
  • Reading room
  • Exhibition room
  • Health & safety protective items
  • Turkish bath
  • Meeting rooms
  • 24-hour concierge
  • 24 hour security
  • Board room
  • Wireless Internet access
  • Laundry
  • Conference Rooms
  • Spa treatments
  • 24-hour room service
  • Wellness centre
  • Staff equipped with protective equipment
  • Paid parking

Address

Plaza de la Independencia, 3

Customers rating

89
823 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Wellness Hotel
  • City Hotel
  • Business Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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