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Information about Hospes Puerta De Alcalá Hotel

Located in a royal house from the 19th Century in the heart of Madrid, this 5 Star Boutique Hotel, Hospes Puerta de Alcalá, can be found at la Puerta de Alcalá, in front of the inspiring Retiro Park. It is a beautiful building projected by the architect José María de Aguilar in 1883 and today has a warm combination of elegance, architecture, gastronomy and a revitalizing pureness together with a comfortable access to the intense economic, cultural and artistic activity of the capital. Within a short walk of the hotel, find Retiro Park, the Prado Museum and Cibeles Fountain. Relax in the spa or gym, the wellness centre or the Turkish baths. In each room, find a flatscreen Plasma TV, a minibar, climate control and bathrobes and slippers. Free wifi throughout the hotel.The Spa will be closed until 31st August.

Restaurante Malvar, a gastronomic area with emphasis on healthy and natural food, where you can savour a balanced combination of the local cuisine along with the most refreshing and surprising dishes.Terraza Malvar is the ideal place to take a break and have a comforting and nutritious meal in front of the amazing Pueta de Alcalá. Breakfasts, informal dishes, tapas and a wide selection of drinks make up this appetizing offer.

Services of Hospes Puerta De Alcalá Hotel

  • Cot on request
  • 24 hour security
  • Whirlpool
  • Exhibition room
  • Laundry
  • Paid parking
  • Staff equipped with protective equipment
  • Wellness centre
  • Postal and fax service
  • Health & safety protective items
  • Cyber corners with free Internet 24 hrs
  • Social distancing measures
  • Night Porter
  • Audio/visual equipment
  • Free Wifi
  • Meeting rooms
  • Spa treatments
  • Car rental desk
  • Wellness area
  • Air conditioning in public areas
  • Hand sanitiser
  • 24-hour room service
  • Free newspaper
  • Gym
  • Terrace
  • Concierge
  • Conference Rooms
  • Elevator/Lift
  • Porter
  • Private car transfers
  • Turkish bath
  • 24-hour concierge
  • Reading room
  • Air Conditioning
  • Fax service
  • Deep cleaning disinfection program
  • Massage services
  • Board room
  • Reception (24 hours)
  • Beauty treatment
  • Limousine Service
  • Luggage room
  • Wireless Internet access
  • Wheelchair accessible rooms
  • Health & safety trained staff


Plaza de la Independencia, 3

Customers rating

985 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Business Hotel
  • Wellness Hotel

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Frequently asked questions

Why should I buy my travel on

We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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