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Information about Tótem Madrid Hotel

Near Puerta de Alcala

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting/childcare (surcharge) and a television in a common area.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.A stay at Tótem Madrid Hotel places you in the heart of Madrid, within a 15-minute walk of El Retiro Park and Puerta de Alcala. This 4-star hotel is 0.7 mi (1.2 km) from U.S. Embassy and 0.8 mi (1.2 km) from Paseo del Prado.Make yourself at home in one of the 64 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Services of Tótem Madrid Hotel

  • Property confirms they are implementing enhanced cleaning measures
  • Babysitting or childcare (surcharge)
  • Self parking (surcharge)
  • Porter/bellhop
  • Number of restaurants - 1
  • Tours/ticket assistance
  • Temperature checks are available to guests
  • Smoke-free property
  • Wheelchair-accessible public washroom
  • Television in common areas
  • Concierge services
  • Accessible bathroom
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Roll-in shower
  • Train station pickup (surcharge)
  • Wheelchair-accessible lounge
  • Commonly-touched surfaces are cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Pet maximum weight in kg is 8
  • Wheelchair accessible (may have limitations)
  • Free WiFi
  • Social distancing measures are in place
  • Number of coffee shops/cafes - 1
  • In-room accessibility
  • Laundry facilities
  • Elevator
  • Train station drop-off (surcharge)
  • Pet maximum weight in lb is 18
  • Property confirms they are implementing guest safety measures
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Professional property host/manager
  • Staff wears personal protective equipment
  • Wheelchair-accessible path to elevator
  • Pets allowed
  • Multilingual staff
  • Wheelchair-accessible on-site restaurant
  • Pets cannot be left unattended
  • Wheelchair-accessible fitness center
  • Service animals are allowed
  • 24-hour front desk
  • Number of bars/lounges - 1
  • Only dogs are allowed
  • Staff temperature checks are conducted regularly
  • Free newspapers in lobby
  • Number of meeting rooms - 1
  • Food and water bowls
  • Airport transportation (surcharge)
  • Dry cleaning/laundry service
  • Maximum number of pets per room 1
  • 24-hour fitness facilities
  • Breakfast available (surcharge)
  • Luggage storage

Address

Hermosilla, 23

Customers rating

92
473 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • Romantic Hotel

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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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