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Information about Hostal Excelsior

Near Gran Via Street

Make yourself at home in one of the 35 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.Grab a bite from the snack bar/deli serving guests of Hostal Excelsior.Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.With a stay at Hostal Excelsior, you'll be centrally located in Madrid, steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. This hostal is 0.5 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.8 km) from Royal Palace of Madrid.

Services of Hostal Excelsior

  • Non-smoking throughout
  • Lift
  • Physical distancing rules followed
  • Invoice provided
  • Tour desk
  • Free WiFi
  • Vending machine (drinks)
  • Family rooms
  • Staff follow all safety protocols as directed by local authorities
  • 24-hour front desk
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • Shared lounge/TV area
  • Parking
  • First aid kit available
  • WiFi available in all areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Safety deposit box
  • Guest accommodation is disinfected between stays
  • Parking garage
  • Access to health care professionals
  • Car hire
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Internet services
  • Cashless payment available
  • Air conditioning
  • Non-smoking rooms
  • Heating
  • WiFi
  • Vending machine (snacks)
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

Gran Vía, 50

Customers rating

81
712 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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