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Information about 5-star hotel in the heart of Madrid facing the Prado Museum Hotel

Overlooking the Fountain of Neptune in Madrid's historical district, this 5-star hotel offers quick access to the city's best museums, including the Prado, Thyssen-Bornemisza and Reina Sofia. The hotel has free wi-fi throughout and rooms have a flatscreen TV; many of them also have views of the fountain. Try the on-site tapas restaurant for a true taste of Spain.

Services of 5-star hotel in the heart of Madrid facing the Prado Museum Hotel

  • Laundry
  • 24-hour security
  • Heating
  • Business centre
  • CCTV in common areas
  • 24-hour front desk
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Smoke alarms
  • First aid kit available
  • Thermometers for guests provided by property
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Shuttle service (additional charge)
  • Physical distancing rules followed
  • Use of cleaning chemicals that are effective against Coronavirus
  • Room service
  • Physical distancing in dining areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Fax/photocopying
  • Bar
  • Facilities for disabled guests
  • Access to health care professionals
  • WiFi available in all areas
  • Cashless payment available
  • Breakfast takeaway containers
  • WiFi
  • Concierge service
  • Mobile app for room service
  • Fitness centre
  • Tour desk
  • Breakfast in the room
  • Air conditioning
  • Non-smoking rooms
  • Lift
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Daily housekeeping
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Meeting/banquet facilities
  • Internet services
  • Property is cleaned by professional cleaning companies
  • Soundproof rooms
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Face masks for guests available
  • Dry cleaning
  • Luggage storage
  • Restaurant
  • Food can be delivered to guest accommodation
  • Safety deposit box
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Delivered food is securely covered
  • Non-smoking throughout

Customers rating

88
1120 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Luxury Hotel
  • Business Hotel
  • City Hotel

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