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Information about El Hostall Hotel

Set next to the Gran Via Metro, El Hostall is located in Madrid City Centre. This guest house offers free WiFi in all public areas and luggage storage for an extra charge. Each heated room at this guest house features hardwood floors and simple décor. They come with a flat-screen TV with cable channels, and the private bathroom includes a shower, hairdryer, and free toiletries. Some rooms come with a balcony or fireplace. The property has a tour desk. You can find several restaurants, bars, and a grocery shop within a 5-minute walk of El Hostall. The famous Puerta del Sol is 450 metres from the property, and El Prado Museum is less than 15 minutes away on foot.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform El Hostall in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. A security deposit of EUR is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

Services of El Hostall Hotel

  • Smoke alarms
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • WiFi
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Family rooms
  • Private check-in/check-out
  • Lift
  • Thermometers for guests provided by property
  • Safety deposit box
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Internet services
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Fire extinguishers
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Daily housekeeping
  • Security alarm
  • Guest accommodation is disinfected between stays
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Invoice provided

Address

Calle Caballero de Gracia 6, piso 2º

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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