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Information about Award-winning luxury hotel near the Plaza de Santa Ana Hotel

Occupying a historic building on the edge of Plaza de Santa Ana, this 4-star hotel is the perfect base from which to explore Madrid, thanks to its close proximity to many major sights. The Reina Sofia, Prado and Thyssen-Bornemisza museums are all just a short walk away, along with the Royal Palace and excellent shopping possibilities. A TripAdvisor Certificate of Excellence winner, the hotel also has a restaurant and a rooftop bar.

Services of Award-winning luxury hotel near the Plaza de Santa Ana Hotel

  • Process in place to check health of guests
  • Mobile app for room service
  • Lift
  • Air conditioning
  • Temporary art galleries
  • Non-smoking throughout
  • Coffee house on site
  • Physical distancing rules followed
  • Snack bar
  • Fitness centre
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Babysitting/child services
  • Fax/photocopying
  • Airport shuttle
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Dry cleaning
  • Contactless check-in/check-out
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Key access
  • Laundry
  • CCTV in common areas
  • Guest accommodation sealed after cleaning
  • Business centre
  • CCTV outside property
  • Airport shuttle (additional charge)
  • Soundproof rooms
  • Allergy-free room
  • Special diet menus (on request)
  • Meeting/banquet facilities
  • Fire extinguishers
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Outdoor furniture
  • Physical distancing in dining areas
  • Tour desk
  • Currency exchange
  • Wine/champagne
  • Non-smoking rooms
  • Terrace
  • Sun terrace
  • Trouser press
  • Pet basket
  • Room service
  • Airport pick up
  • Bar
  • Safety deposit box
  • Daily housekeeping
  • Guest accommodation is disinfected between stays
  • Breakfast in the room
  • Airport drop off
  • Security alarm
  • Concierge service
  • Private check-in/check-out
  • Ironing service
  • Heating
  • 24-hour security
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Restaurant
  • Key card access
  • Smoke alarms
  • Luggage storage
  • Facilities for disabled guests
  • First aid kit available
  • 24-hour front desk
  • Fruits
  • Pets allowed
  • Pet bowls

Customers rating

88
1534 reviews by TrustYou

Hotel badges

  • Boutique Hotel
  • City Hotel
  • Luxury Hotel
  • Romantic Hotel

Top Secret® hotels

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