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Information about Hostal Astoria

Hostal Astoria is in a 19th-century building, 250 metres from Madrid’s Puerta del Sol, and offers free Wi-Fi. Some rooms have a hydro-massage shower, and some have a private sun terrace. Air-conditioned rooms at the Astoria feature wooden floors, and have a TV and safe. The private bathroom comes with a hairdryer. The Astoria guest house has a lounge where guests can relax. There is a vending machine for coffee and drinks. Many bars, shops and restaurants are within a short walk. There is a 24-hour reception, and you can hire a car from the tour desk. The Prado Museum is within a 10-minute walk of the Astoria.

Please inform Hostal Astoria in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Services of Hostal Astoria

  • Smoke alarms
  • Process in place to check health of guests
  • WiFi
  • Lift
  • Bicycle rental (additional charge)
  • Safety deposit box
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • CCTV in common areas
  • Tour desk
  • Fire extinguishers
  • Daily housekeeping
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Invoice provided
  • Air conditioning
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Luggage storage
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available

Address

Carrera San Jeronimo, 30-32 5º

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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