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Information about Heima Puerta del Sol - Palacio Real Hotel

A roundtrip airport shuttle is available for a surcharge..#Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: EUR 600.0 per stay We have included all charges provided to us by the property. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: This property is managed by a professional host Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards; cash is not accepted Onsite parties or group events are strictly prohibited . Special instructions: There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 11:00 PM. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets. House Rule: No smoking. House Rule: No parties or events.

Services of Heima Puerta del Sol - Palacio Real Hotel

  • Allergy-free room
  • Non-smoking rooms
  • Heating
  • Internet services
  • Family rooms
  • Guest accommodation sealed after cleaning
  • Air conditioning
  • Staff follow all safety protocols as directed by local authorities
  • Lift
  • WiFi available in all areas
  • WiFi
  • Non-smoking throughout
  • Cashless payment available
  • Physical distancing rules followed
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Airport shuttle
  • Parking
  • Fire extinguishers
  • Invoice provided
  • Guest accommodation is disinfected between stays
  • Smoke alarms
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Contactless check-in/check-out
  • Daily housekeeping
  • Free WiFi

Address

Calle Caños del Peral, 11

Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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