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Information about AC Hotel Carlton Madrid by Marriott Hotel

Near Prado Museum

A stay at AC Hotel Carlton Madrid by Marriott places you in the heart of Madrid, within a 15-minute walk of El Retiro Park and Prado Museum. This 4-star hotel is 1.2 mi (2 km) from Puerta del Sol and 1.4 mi (2.3 km) from Plaza Mayor.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has facilities measuring 2519 square feet (234 square meters), including conference space.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features a television in a common area and a ballroom.Make yourself at home in one of the 122 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

Services of AC Hotel Carlton Madrid by Marriott Hotel

  • Bar
  • Bicycle rental (additional charge)
  • Free WiFi
  • Cashless payment available
  • Express check-in/check-out
  • WiFi
  • First aid kit available
  • WiFi available in all areas
  • Electric vehicle charging station
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Ironing service
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Family rooms
  • 24-hour front desk
  • Lift
  • Restaurant
  • Luggage storage
  • Shared lounge/TV area
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Physical distancing in dining areas
  • Invoice provided
  • Dry cleaning
  • Non-smoking throughout
  • Face masks for guests available
  • Physical distancing rules followed
  • Smoke alarms
  • Mobile app for room service
  • Tour desk
  • Breakfast takeaway containers
  • Fitness centre
  • Internet services
  • Air conditioning
  • Business centre
  • Concierge service
  • Heating
  • Fax/photocopying
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Hand sanitizer in guest accommodation and key areas
  • Room service
  • Currency exchange
  • Safety deposit box
  • CCTV in common areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Access to health care professionals
  • Contactless check-in/check-out
  • Daily housekeeping
  • Laundry
  • Coffee house on site
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Meeting/banquet facilities
  • Soundproof rooms
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

Paseo de la Delicias 26

Customers rating

88
1272 reviews by TrustYou

Hotel badges

  • Business Hotel
  • City Hotel

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Frequently asked questions

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

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