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Information about Hotel Carlton

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee.Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services.Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Dial-up Internet access (surcharge) is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and desks.With a stay at Hotel Carlton, you'll be centrally located in Bilbao, steps from Plaza Moyua and 11 minutes by foot from Guggenheim Museum Bilbao. This 5-star hotel is 0.8 mi (1.2 km) from San Mames Stadium and 5.9 mi (9.5 km) from Bilbao Exhibition Centre.

Services of Hotel Carlton

  • Breakfast in the room
  • Smoke alarms
  • Key card access
  • Process in place to check health of guests
  • Parking garage
  • Dry cleaning
  • WiFi
  • Fitness
  • Lift
  • Pets allowed
  • Fitness centre
  • Safety deposit box
  • Car hire
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Wheelchair accessible
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • Pet bowls
  • CCTV in common areas
  • Contactless check-in/check-out
  • Breakfast options
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • On-site coffee house
  • Daily housekeeping
  • Heating
  • Toilet with grab rails
  • Accessible parking
  • Facilities for disabled guests
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Luggage storage
  • Family rooms
  • Room service
  • Fax/photocopying
  • Electric vehicle charging station
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Valet parking

Address

Plaza Federico Moyua 2

Customers rating

90
3621 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • Business Hotel
  • City Hotel

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During the booking process you will be offered all the services you can add:
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  • Additional luggage
  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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