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Information about Hotel Carlton

Near Guggenheim Museum Bilbao

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and San Mames Stadium. This 5-star hotel is 11.5 mi (18.5 km) from Sopelana Beach and 0.1 mi (0.1 km) from Ensanche.Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services.Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and desks.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee.

Services of Hotel Carlton

  • Room service
  • Heating
  • Special diet menus (on request)
  • Parking
  • Face masks for guests available
  • Guest accommodation is disinfected between stays
  • 24-hour front desk
  • Bridal suite
  • Daily housekeeping
  • Laundry
  • Cashless payment available
  • WiFi
  • Non-smoking rooms
  • Breakfast takeaway containers
  • Process in place to check health of guests
  • Family rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Tour desk
  • Dry cleaning
  • Valet parking
  • Fax/photocopying
  • Pets allowed
  • Ironing service
  • On-site parking
  • CCTV in common areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Allergy-free room
  • Delivered food is securely covered
  • Fire extinguishers
  • Smoke alarms
  • Car hire
  • Hand sanitizer in guest accommodation and key areas
  • VIP room facilities
  • Restaurant
  • Internet services
  • Free WiFi
  • Bar
  • Contactless check-in/check-out
  • Concierge service
  • Physical distancing in dining areas
  • Security alarm
  • Staff follow all safety protocols as directed by local authorities
  • Meeting/banquet facilities
  • Lift
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Guest accommodation sealed after cleaning
  • Facilities for disabled guests
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Air conditioning
  • Luggage storage
  • Non-smoking throughout
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoice provided
  • Newspapers
  • Safety deposit box
  • Food can be delivered to guest accommodation
  • Public Bath
  • Physical distancing rules followed
  • Fitness centre

Address

Plaza Federico Moyua 2

Customers rating

88
2284 reviews by TrustYou

Hotel badges

  • City Hotel
  • Business Hotel
  • Romantic Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

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  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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