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Information about Hotel Carlton

Near Guggenheim Museum Bilbao

Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and desks.Be sure to enjoy recreational amenities including a health club and a steam room. This hotel also features complimentary wireless Internet access, concierge services, and a banquet hall.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee.A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and Ensanche. This 5-star hotel is 0.3 mi (0.4 km) from Plaza Moyua and 9.7 mi (15.5 km) from Vizcaya Bridge.The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change): Dining venue(s)Fitness facilitiesFeatured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Services of Hotel Carlton

  • Physical distancing rules followed
  • Dry cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Pets allowed
  • Non-smoking throughout
  • Free WiFi
  • Smoke alarms
  • Face masks for guests available
  • Physical distancing in dining areas
  • Tour desk
  • Laundry
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • 24-hour front desk
  • Lift
  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Special diet menus (on request)
  • Fire extinguishers
  • Meeting/banquet facilities
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and key areas
  • Luggage storage
  • Restaurant
  • Use of cleaning chemicals that are effective against Coronavirus
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • WiFi
  • Car hire
  • Delivered food is securely covered
  • Ironing service
  • Daily housekeeping
  • Family rooms
  • Public Bath
  • Facilities for disabled guests
  • Safety deposit box
  • CCTV in common areas
  • Air conditioning
  • Security alarm
  • Private parking
  • Contactless check-in/check-out
  • Allergy-free room
  • Concierge service
  • Cashless payment available
  • Breakfast takeaway containers
  • Guest accommodation is disinfected between stays
  • Fitness centre
  • Internet services
  • Parking on site
  • Heating
  • Non-smoking rooms
  • Parking
  • Bar
  • Room service
  • Fax/photocopying

Address

Plaza Federico Moyua 2

Customers rating

89
2388 reviews by TrustYou

Hotel badges

  • Business Hotel
  • Romantic Hotel
  • City Hotel

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At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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