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Information about Hotel Carlton

Near Guggenheim Museum Bilbao

Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee.A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and San Mames Stadium. This 5-star hotel is 11.5 mi (18.5 km) from Sopelana Beach and 0.1 mi (0.1 km) from Ensanche.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and desks.This property is closed from November 2 2020 to January 31 2021 (dates subject to change).

Services of Hotel Carlton

  • Breakfast in the room
  • Smoke alarms
  • Process in place to check health of guests
  • Allergy-free room
  • Dry cleaning
  • WiFi
  • VIP room facilities
  • Lift
  • Pets allowed
  • Fitness centre
  • Safety deposit box
  • Car hire
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Concierge service
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Children television networks
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • Heating
  • Face masks for guests available
  • Non-smoking throughout
  • Invoice provided
  • Bridal suite
  • Facilities for disabled guests
  • Air conditioning
  • On-site parking
  • Public Bath
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Restaurant
  • Family rooms
  • Luggage storage
  • Room service
  • Fax/photocopying
  • Non-smoking rooms
  • Guest accommodation sealed after cleaning
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Newspapers
  • Sun terrace
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Valet parking

Address

Plaza Federico Moyua 2

Customers rating

88
3042 reviews by TrustYou

Hotel badges

  • Romantic Hotel
  • City Hotel
  • Business Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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