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Information about Ona Garden Lago Hotel

Near Alcudia Beach

Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.At Ona Garden Lago, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 9 AM to 11 AM for a fee.The following facilities are closed seasonally each year. They will be closed from October 13 to April 15:Swimming poolFeatured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.When you stay at Ona Garden Lago in Alcudia, you'll be near the beach, within a 5-minute drive of Alcudia Beach and Alcudia Port. This aparthotel is 2 mi (3.3 km) from Playa de Muro and 7 mi (11.2 km) from Pollensa Port.Be sure to enjoy recreational amenities, including a sauna, a fitness center, and a seasonal outdoor pool. Additional amenities at this aparthotel include wireless Internet access (surcharge) and tour/ticket assistance.

Services of Ona Garden Lago Hotel

  • Green spaces such as gardens/rooftop gardens on the property
  • Facilities for disabled guests
  • Parking
  • First aid kit available
  • Library
  • Guests have the option to reuse towels
  • Massage
  • Wild (non-domesticated) animals are not displayed/interacted with while captive on the property or harvested, consumed, or sold.
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Airport shuttle
  • Parking on site
  • Airport shuttle (additional charge)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Contactless check-in/check-out
  • CCTV in common areas
  • Safety deposit box
  • Car hire
  • Hot tub/Jacuzzi
  • Family rooms
  • Have you removed, or never offered, all plastic stirrers?
  • Staff follow all safety protocols as directed by local authorities
  • Fire extinguishers
  • Billiards
  • 24-hour front desk
  • Delivered food is securely covered
  • Solarium
  • Hand sanitizer in guest accommodation and key areas
  • Paid WiFi
  • Sauna
  • Property is cleaned by professional cleaning companies
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Lift
  • Non-smoking throughout
  • Physical distancing in dining areas
  • Invoice provided
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Terrace
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Mobile app for room service
  • Smoke alarms
  • Tour desk
  • Internet services
  • Cashless payment available
  • Breakfast takeaway containers
  • Have you removed, or never offered, all plastic straws?
  • Children's playground
  • Ticket service
  • WiFi
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Guests can opt-out of daily cleaning service
  • Fitness centre
  • Bar
  • Garden
  • Free parking
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Key card or motion-controlled electricity for guests
  • Screens or physical barriers placed between staff and guests in appropriate areas

Address

C/ Amsterdam No 3, Urb. Lago Menor

Customers rating

86
572 reviews by TrustYou

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During the booking process you will be offered all the services you can add:
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  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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