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Information about Luxury 5-star retreat in Tenerife with spa Hotel

This award-winning 5-star hotel is perfectly placed on the edge of the Atlantic Ocean in Tenerife, surrounded by beautiful scenery and defined by its outstanding on-site features. A TripAdvisor Certificate of Excellence and a Condé Nast Traveller award winner, the hotel hosts family activities, and clubs for kids and teenagers. There is also a disco, spa, pools, gym, a business centre, and an eclectic choice of restaurants and bars. All rooms have free high-speed wi-fi, LCD TVs and iPod docks.

Services of Luxury 5-star retreat in Tenerife with spa Hotel

  • Waterpark
  • Thermal baths
  • Staff trained in service to disabled guests
  • Front desk
  • Staff equipped with protective equipment
  • Hot Tub
  • Welcome drink
  • Health & safety trained staff
  • Emergency exit signs in Braille
  • Parking on request
  • Restaurant
  • Smoke-free property
  • Wake-up calls
  • 24-hour concierge
  • Social distancing measures
  • Deep cleaning disinfection program
  • LCD/Projector
  • Extra towels and linen change on request (to be paid locally)
  • Shoe shine
  • Security guards
  • Boarding pass print-out available
  • Covered parking
  • Multilingual staff
  • Accessible facilities
  • Free Wifi
  • Adults only
  • Children's creche / nursery
  • Sports Club
  • Children programs
  • Pet amenities available
  • Coffee Shop
  • Daytime entertainment
  • Paid parking
  • 24-hour reception / front desk
  • Fire safety compliant
  • Piano Bar
  • Long-term parking
  • Kosher food available
  • Evening entertainment
  • Express check-in/check-out
  • Poolside service
  • Dinner delivery service from local restaurant
  • Non-smoking rooms
  • Ramp access
  • Sports trainer
  • Room service
  • Room service - limited hours
  • Printing services
  • Halal food available
  • On-site Surveillance Cameras
  • Converters/Voltage adaptors
  • Health & safety protective items
  • Cot on request
  • Outdoor swimming pool
  • Shuttle to local businesses
  • Security
  • Live entertainment
  • Early check-in / late check-out on request
  • Bilingual staff
  • Bus parking
  • Lobby
  • Outdoor Swimming pool (seasonal)
  • Air conditioning in public areas
  • Airport shuttle service (on schedule)
  • Vending machines
  • Express check-out
  • Limousine rental
  • Steps/staircases have handrails
  • Express check-in
  • Shuttle to local attractions
  • 24-hour security
  • Wheelchair Ramps
  • Grab-and-Go breakfast
  • Elevators have Braille Instructions
  • 24-hour food and beverage kiosk
  • Off Site parking
  • Pets allowed
  • Hand sanitiser
  • Exterior corridors

Customers rating

89
1521 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Romantic Hotel
  • Wellness Hotel
  • Family Hotel

Top Secret® hotels

What's the big secret?
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