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Information about Luxury 5-star retreat in Tenerife with spa Hotel

This award-winning 5-star hotel is perfectly placed on the edge of the Atlantic Ocean in Tenerife, surrounded by beautiful scenery and defined by its outstanding on-site features. A TripAdvisor Certificate of Excellence and a Condé Nast Traveller award winner, the hotel hosts family activities, and clubs for kids and teenagers. There is also a disco, spa, pools, gym, a business centre, and an eclectic choice of restaurants and bars. All rooms have free high-speed wi-fi, LCD TVs and iPod docks.

Services of Luxury 5-star retreat in Tenerife with spa Hotel

  • Waterpark
  • Thermal baths
  • Staff trained in service to disabled guests
  • Front desk
  • Staff equipped with protective equipment
  • Hot Tub
  • Welcome drink
  • Health & safety trained staff
  • Emergency exit signs in Braille
  • Parking on request
  • Restaurant
  • Smoke-free property
  • Wake-up calls
  • 24-hour concierge
  • Social distancing measures
  • Deep cleaning disinfection program
  • LCD/Projector
  • Extra towels and linen change on request (to be paid locally)
  • Shoe shine
  • Security guards
  • Boarding pass print-out available
  • Covered parking
  • Multilingual staff
  • Accessible facilities
  • Free Wifi
  • Adults only
  • Children's creche / nursery
  • Sports Club
  • Children programs
  • Pet amenities available
  • Coffee Shop
  • Daytime entertainment
  • Paid parking
  • 24-hour reception / front desk
  • Fire safety compliant
  • Piano Bar
  • Long-term parking
  • Kosher food available
  • Evening entertainment
  • Express check-in/check-out
  • Poolside service
  • Dinner delivery service from local restaurant
  • Non-smoking rooms
  • Ramp access
  • Sports trainer
  • Room service
  • Room service - limited hours
  • Printing services
  • Halal food available
  • On-site Surveillance Cameras
  • Converters/Voltage adaptors
  • Health & safety protective items
  • Cot on request
  • Outdoor swimming pool
  • Shuttle to local businesses
  • Security
  • Live entertainment
  • Early check-in / late check-out on request
  • Bilingual staff
  • Bus parking
  • Lobby
  • Outdoor Swimming pool (seasonal)
  • Air conditioning in public areas
  • Airport shuttle service (on schedule)
  • Vending machines
  • Express check-out
  • Limousine rental
  • Steps/staircases have handrails
  • Express check-in
  • Shuttle to local attractions
  • 24-hour security
  • Wheelchair Ramps
  • Grab-and-Go breakfast
  • Elevators have Braille Instructions
  • 24-hour food and beverage kiosk
  • Off Site parking
  • Pets allowed
  • Hand sanitiser
  • Exterior corridors

Customers rating

1521 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Romantic Hotel
  • Wellness Hotel
  • Family Hotel

Top Secret® hotels

What's the big secret?
Shhh, we've managed to get you exclusive hotel deals from our leading chains and independent hotel partners. The prices are so cheap that the hotel wants to keep it a secret. Check out our Top Secret® hotels explained page for more details. Don't worry, as soon as the booking has been made we will let you in on the secret - please remember to keep it under your hat. We will also send you an email so you have a record confirming all of your booking details including the name and address of the hotel you have reserved. Top Secret® hotel deals on our website offer exclusive discounts from the same named hotels room rates on our website.

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