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Information about Hotel Apartamentos Don Juan I Apartahotel

These apartments are located in the heart of the enchanting, Medieval city – home to the famous Spanish writer Miguel de Cervantes and now declared a UNESCO World Heritage Site. You can return back from a day’s sightseeing wind down and relax in the pleasant bar that has an outdoor seating area. Discover the city’s ancient university, one of the first in the world and now Alcalá de Hernares’ most important landmark. Designed in typical Golden Age style, it was famous for being a centre of learning during the Renaissance. Visit the impressive Plaza Cervantes. The hotel has an excellent communication with the Madrid-Barajas International Airport, IFEMA and main accesses to the capital.

This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. When travelling with pets, please note that only 1 pet per room and up to 7 kg is allowed.

Services of Hotel Apartamentos Don Juan I Apartahotel

  • Private check-in/check-out
  • Parking
  • Designated smoking area
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Property is cleaned by professional cleaning companies
  • WiFi
  • Safety deposit box
  • CCTV in common areas
  • Ironing service
  • Laundry
  • Private parking
  • WiFi available in all areas
  • Concierge service
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation sealed after cleaning
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Newspapers
  • Tour desk
  • Smoke alarms
  • Process in place to check health of guests
  • Pets allowed
  • Fire extinguishers
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • CCTV outside property
  • 24-hour front desk
  • Children television networks
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Lift
  • Non-smoking throughout
  • Bar
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Sun terrace
  • Terrace
  • Physical distancing rules followed
  • Internet services
  • Cashless payment available
  • Family rooms
  • Garden
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Free WiFi
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Fax/photocopying
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Invoice provided
  • Security alarm
  • Parking on site

Address

Don Juan I, 11

Customers rating

85
289 reviews by TrustYou

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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