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Information about Parador De Alcala

Near Torre de Santa Maria

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.A stay at Parador De Alcala places you in the heart of Alcala de Henares, within a 5-minute walk of Torre de Santa Maria and University of Alcala. This 4-star hotel is 15.3 mi (24.6 km) from IFEMA and 14.3 mi (23 km) from Plenilunio Shopping Mall.Make yourself at home in one of the 128 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Grab a bite at Santo Tomas, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Services of Parador De Alcala

  • Have you removed, or never offered, all plastic water bottles?
  • Non-smoking rooms
  • Terrace
  • All windows are double-glazed
  • Outdoor pool (seasonal)
  • Guests can opt-out of daily cleaning service
  • Local artists are offered a platform to display their talents
  • Free WiFi
  • VIP room facilities
  • Key card or motion-controlled electricity for guests
  • Daily housekeeping
  • Room service
  • Bar
  • Safety deposit box
  • Have you removed, or never offered, all plastic straws?
  • No single-use plastics
  • Breakfast in the room
  • Guest accommodation is disinfected between stays
  • Concierge service
  • Parking on site
  • Ironing service
  • Heating
  • Shallow end
  • Have you removed, or never offered, all plastic bottles for other drinks?
  • Have you removed, or never offered, all plastic cutlery and tableware?
  • Library
  • Facilities for disabled guests
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Garden
  • Use of cleaning chemicals that are effective against Coronavirus
  • Private parking
  • Cashless payment available
  • WiFi available in all areas
  • Have you removed, or never offered, all plastic stirrers?
  • WiFi
  • Luggage storage
  • Restaurant
  • Shared lounge/TV area
  • At least 80% of lighting uses energy-efficient LED bulbs
  • Property is cleaned by professional cleaning companies
  • Recycling bins are available to guests and waste is recycled
  • First aid kit available
  • 24-hour front desk
  • 100% renewable electricity is used throughout the property
  • Air conditioning
  • Spa and wellness centre
  • Mobile app for room service
  • Only using water-efficient showers (e.g smart showers, low-flow showerheads)
  • Swimming Pool
  • Lift
  • Physical distancing in dining areas
  • Fitness centre
  • Physical distancing rules followed
  • Outdoor pool
  • Snack bar
  • Kid meals
  • Packed lunches
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Internet services
  • Tours and activities organized by local guides and businesses offered
  • Business centre
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Food waste policy in place that includes education, food waste prevention, reduction, recycling, and disposal
  • Green spaces such as gardens/rooftop gardens on the property
  • Guests have the option to reuse towels
  • Parking
  • Designated smoking area
  • Laundry
  • Only using water-efficient toilets (e.g. low-flow toilets, dual flush toilets)
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Newspapers
  • Meeting/banquet facilities
  • Pool bar
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Hand sanitizer in guest accommodation and key areas
  • Gift shop
  • Tour desk
  • Currency exchange
  • Provide guests with information regarding local ecosystems, heritage and culture, as well as visitor etiquette
  • Process in place to check health of guests
  • Have you removed, or never offered, all plastic cups?

Address

Colegios, 8

Customers rating

93
1952 reviews by TrustYou

Hotel badges

  • Wellness Hotel
  • Business Hotel
  • City Hotel
  • Luxury Hotel

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During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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