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Information about Waterhouse Guest Lodge in Muckleneuk Hotel

Built in the 1900s with its old world charm captured in wooden floors and high ceilings, Waterhouse Guest Lodge in Muckleneuk offers luxurious accommodation in Pretoria. The property offers BBQ facilities and free Wi-Fi access throughout. Featuring a private entrance, each room at Waterhouse Guest Lodge is equipped with satellite TV, a work desk and tea-and-coffee making facilities. There is a kitchenette with a microwave and fridge. Both the University of South Africa (UNISA), and South African National Parks are within a 2 km radius of Waterhouse. Zuid Afrikaans Hospital is across the road, while Lanseria Airport can be reached within 35 minutes by car.

Please inform Waterhouse Guest Lodge in Muckleneuk in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Services of Waterhouse Guest Lodge in Muckleneuk Hotel

  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Invoice provided
  • Secured parking
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Fax/photocopying
  • Food can be delivered to guest accommodation
  • Free parking
  • Cashless payment available
  • Breakfast takeaway containers
  • Garden
  • Laundry
  • Security alarm
  • Accessible parking
  • Internet services
  • Heating
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Air conditioning
  • Terrace
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Free WiFi
  • Daily housekeeping
  • Parking on site
  • BBQ facilities
  • Breakfast in the room
  • Guest accommodation is disinfected between stays
  • Outdoor furniture
  • Use of cleaning chemicals that are effective against Coronavirus
  • Meeting/banquet facilities
  • Parking
  • Hand sanitizer in guest accommodation and key areas
  • Ironing service
  • WiFi available in all areas
  • Key access
  • Designated smoking area
  • Delivered food is securely covered
  • WiFi
  • Private parking
  • CCTV in common areas
  • CCTV outside property
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Fire extinguishers
  • Smoke alarms
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property

Address

230 Bourke Street, Muckleneuk

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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