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Information about Waterhouse Guest Lodge in Muckleneuk Hotel

Built in the 1900s with its old world charm captured in wooden floors and high ceilings, Waterhouse Guest Lodge in Muckleneuk offers luxurious accommodation in Pretoria. The property offers BBQ facilities and free Wi-Fi access throughout. Featuring a private entrance, each room at Waterhouse Guest Lodge is equipped with satellite TV, a work desk and tea-and-coffee making facilities. There is a kitchenette with a microwave and fridge. Both the University of South Africa (UNISA), and South African National Parks are within a 2 km radius of Waterhouse. Zuid Afrikaans Hospital is across the road, while Lanseria Airport can be reached within 35 minutes by car.

Please inform Waterhouse Guest Lodge in Muckleneuk in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Services of Waterhouse Guest Lodge in Muckleneuk Hotel

  • Breakfast in the room
  • Smoke alarms
  • Process in place to check health of guests
  • Garden
  • WiFi
  • Thermometers for guests provided by property
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • CCTV in common areas
  • Free parking
  • Fire extinguishers
  • Physical distancing in dining areas
  • Meeting/banquet facilities
  • Daily housekeeping
  • 24-hour security
  • BBQ facilities
  • Heating
  • Invoice provided
  • Air conditioning
  • On-site parking
  • Parking
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Family rooms
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking rooms
  • Ironing service
  • Internet services
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Laundry
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Security alarm
  • Cashless payment available
  • Guest accommodation is disinfected between stays
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • CCTV outside property
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

230 Bourke Street, Muckleneuk

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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