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Information about Cloud 9 Boutique Hotel and Spa Hotel

Nestled at the foot of Table Mountain, Cloud 9 Boutique Hotel and Spa is located within walking distance of the variety of trendy shops and restaurants on the vibrant Kloof and Long Streets. Nearby attractions include V&A Waterfront, Camps Bay and Clifton Beaches, and are all within a 10-minute drive. Rooms at Cloud 9 are equipped with modern amenities such as a Nespresso coffee machine, Ultra HD TV with an extensive channel selection, air conditioning and complimentary high-speed fibre WiFi. The bathrooms are fitted with a rain shower, designer bathroom amenities and some of them also offer a bath. Some rooms boast views of Table Mountain. Cloud 9 also features a rooftop bar with 360-degree views of the city and Table Mountain, 3 on-site restaurants and room service. There is also an art gallery and an intimate library. The hotel connects 5 beautiful heritage properties via a central reception and secluded courtyard. Facilities include a spa with sauna and 3 treatment rooms, an elevator, 24 hour reception, security and parking. Guests can relax on the sun deck, and enjoy a splash in the plunge pools or the hot tub. The reception desk can assist guests with arranging airport transfers and various trips in and around Cape Town. Cape Town International Airport is 21 km away from Cloud 9 Boutique Hotel and Spa.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Cloud 9 Boutique Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Mountain Club is closed from Tue 12 Jan 2021 until Wed 30 Jun 2021 Restaurant is closed from Tue 12 Jan 2021 until Wed 30 Jun 2021 Bar is closed from Tue 12 Jan 2021 until Wed 30 Jun 2021

Services of Cloud 9 Boutique Hotel and Spa Hotel

  • Board games/puzzles
  • Shallow end
  • Pool/beach towels
  • Thermometers for guests provided by property
  • Car hire
  • Access to health care professionals
  • Airport shuttle
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Concierge service
  • Soundproof rooms
  • CCTV in common areas
  • Tour desk
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Fire extinguishers
  • Daily housekeeping
  • 24-hour security
  • Outdoor pool (all year)
  • Heating
  • Special diet menus (on request)
  • Pool with view
  • Parking
  • Barber/beauty shop
  • Food can be delivered to guest accommodation
  • Restaurant
  • Designated smoking area
  • Delivered food is securely covered
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Golf course (within 3 km)
  • Books, DVDs, music for children
  • Guest accommodation sealed after cleaning
  • Ironing service
  • Breakfast takeaway containers
  • Internet services
  • Laundry
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Smoke alarms
  • Outdoor pool
  • Process in place to check health of guests
  • Garden
  • Pool bar
  • Dry cleaning
  • WiFi
  • Happy hour
  • Lift
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Massage
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing in dining areas
  • Face masks for guests available
  • Non-smoking throughout
  • Babysitting/child services
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Spa and wellness centre
  • Airport shuttle (additional charge)
  • Non-smoking rooms
  • Private parking
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • CCTV outside property

Address

12 Kloof Nek Road, Tamboerskloof

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  • Departure times ( check-out ) at 11:00.
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