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Information about Jen Singapore Orchardgateway by Shangri-La Hotel

In Singapore (Orchard)

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite.Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.A stay at JEN Singapore Orchardgateway by Shangri-La (SG Clean) places you in the heart of Singapore, a 1-minute drive from Orchard Central and 7 minutes from National Museum of Singapore. This 4-star hotel is 2.1 mi (3.3 km) from Peranakan Museum.

Services of Jen Singapore Orchardgateway by Shangri-La Hotel

  • Newspapers
  • 24-hour front desk
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Ironing service
  • Pool/beach towels
  • Contactless check-in/check-out
  • Water cooler/dispenser
  • Free WiFi
  • Trouser press
  • Currency exchange
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Designated smoking area
  • Bicycle rental
  • Sun terrace
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Happy hour
  • Vending machine (snacks)
  • Outdoor pool
  • Air conditioning
  • Delivered food is securely covered
  • Safety deposit box
  • Daily housekeeping
  • Car hire
  • Vending machine (drinks)
  • Use of cleaning chemicals that are effective against Coronavirus
  • Room service
  • Babysitting/child services
  • Fax/photocopying
  • WiFi
  • WiFi available in all areas
  • Concierge service
  • Snack bar
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Laundry
  • Guest accommodation sealed after cleaning
  • Shoeshine
  • Breakfast takeaway containers
  • Pool bar
  • Packed lunches
  • Parking on site
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Facilities for disabled guests
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Outdoor pool (all year)
  • Face masks for guests available
  • Meeting/banquet facilities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Lift
  • Restaurant
  • Private check-in/check-out
  • Special diet menus (on request)
  • Property is cleaned by professional cleaning companies
  • Family rooms
  • Fitness centre
  • Terrace
  • Process in place to check health of guests
  • Internet services
  • Pool with view
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast in the room
  • Bar
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Dry cleaning
  • Parking
  • Free parking
  • Guests have the option to reuse towels
  • Guests can opt-out of daily cleaning service
  • Non-smoking rooms
  • Swimming Pool
  • Key card or motion-controlled electricity for guests
  • Express check-in/check-out

Address

277 Orchard Road

Customers rating

92
4523 reviews by TrustYou

Hotel badges

  • City Hotel
  • Luxury Hotel
  • Business Hotel
  • Water Park Hotel
  • Romantic Hotel

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  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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