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Information about Jen Singapore Orchardgateway By Shangri-La Hotel

A stay at Hotel Jen Orchardgateway Singapore by Shangri-La places you in the heart of Singapore, a 4-minute drive from Orchard Central and 9 minutes from National Museum of Singapore. This 4-star hotel is 2.2 mi (3.6 km) from Peranakan Museum.Be sure to enjoy recreational amenities including a 24-hour health club and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).Stay in one of 499 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine, or grab snacks at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a computer station, express check-in, and dry cleaning/laundry services. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite.

Services of Jen Singapore Orchardgateway By Shangri-La Hotel

  • Breakfast in the room
  • Shoeshine
  • Packed lunches
  • Private check-in/check-out
  • Pool/beach towels
  • Plastic cutlery and tableware (bowls, plates, knives, forks, and spoons)
  • Bicycle rental
  • Thermometers for guests provided by property
  • Car hire
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • WiFi available in all areas
  • Vending machine (drinks)
  • Concierge service
  • Vending machine (snacks)
  • Contactless check-in/check-out
  • Property is cleaned by professional cleaning companies
  • Breakfast options
  • Meeting/banquet facilities
  • Daily housekeeping
  • Outdoor pool (all year)
  • Facilities for disabled guests
  • Special diet menus (on request)
  • Pool with view
  • Food can be delivered to guest accommodation
  • Restaurant
  • Designated smoking area
  • Trouser press
  • Swimming pool
  • Fax/photocopying
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Plastic bottles for water
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of daily cleaning service
  • Ironing service
  • 24-hour front desk
  • Internet services
  • Water cooler/dispenser
  • Laundry
  • Guests have the option to reuse towels
  • Cashless payment available
  • Terrace
  • Physical distancing rules followed
  • First aid kit available
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor pool
  • Process in place to check health of guests
  • Express check-in/check-out
  • Pool bar
  • Dry cleaning
  • Key card or motion-controlled electricity for guests
  • WiFi
  • Happy hour
  • Lift
  • Plastic stirrers
  • Fitness centre
  • Safety deposit box
  • Bar
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Free parking
  • Physical distancing in dining areas
  • Plastic straws
  • Face masks for guests available
  • Secured parking
  • Babysitting/child services
  • Air conditioning
  • On-site parking
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Luggage storage
  • Room service
  • Currency exchange
  • Snack bar
  • Non-smoking rooms
  • Use of cleaning chemicals that are effective against Coronavirus
  • Swimming Pool
  • Plastic cups
  • Hand sanitizer in guest accommodation and key areas
  • Free WiFi
  • Newspapers
  • Sun terrace
  • Guest accommodation is disinfected between stays
  • Plastic bottles for other drinks

Address

277 Orchard Road

Customers rating

90
16028 reviews by TrustYou

Hotel badges

  • Water Park Hotel
  • Business Hotel
  • Romantic Hotel
  • City Hotel
  • Luxury Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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