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Information about Jen Singapore Orchardgateway by Shangri-La Hotel

In Singapore (Orchard)

Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has facilities measuring 452 square feet (42 square meters), including conference space. Free self parking is available onsite.Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.Stop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.A stay at JEN Singapore Orchardgateway by Shangri-La (SG Clean) places you in the heart of Singapore, a 1-minute drive from Orchard Central and 7 minutes from National Museum of Singapore. This 4-star hotel is 2.2 mi (3.6 km) from Peranakan Museum.

Services of Jen Singapore Orchardgateway by Shangri-La Hotel

  • Non-smoking rooms
  • Terrace
  • Breakfast in the room
  • Vending machine (drinks)
  • Family rooms
  • Vending machine (snacks)
  • Trouser press
  • Meeting/banquet facilities
  • Sun terrace
  • Property is cleaned by professional cleaning companies
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Special diet menus (on request)
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Thermometers for guests provided by property
  • Pool/beach towels
  • Ironing service
  • Private check-in/check-out
  • Express check-in/check-out
  • Pool bar
  • Face masks for guests available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Bar
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Parking
  • Packed lunches
  • Internet services
  • Dry cleaning
  • Guest accommodation is disinfected between stays
  • Pool with view
  • Outdoor pool
  • Swimming Pool
  • Process in place to check health of guests
  • Air conditioning
  • Free parking
  • Lift
  • Delivered food is securely covered
  • Fitness centre
  • Snack bar
  • WiFi
  • Physical distancing rules followed
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Food can be delivered to guest accommodation
  • Luggage storage
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Currency exchange
  • Outdoor pool (all year)
  • Contactless check-in/check-out
  • Parking on site
  • Laundry
  • Guest accommodation sealed after cleaning
  • Designated smoking area
  • Cashless payment available
  • WiFi available in all areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Concierge service
  • Breakfast takeaway containers
  • Safety deposit box
  • Room service
  • Babysitting/child services
  • Fax/photocopying
  • Car hire
  • Free WiFi
  • Daily housekeeping
  • Happy hour

Address

277 Orchard Road

Customers rating

88
956 reviews by TrustYou

Hotel badges

  • City Hotel
  • Luxury Hotel
  • Business Hotel
  • Romantic Hotel

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  • Car rental
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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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