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Information about The Oberoi Hotel

Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: SAR 350.00 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Only Muslims are allowed to enter the holy cities of Mecca and Medina. Couples wishing to share a room must provide proof of marriage. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 15. Check in from: 4:00 PM. Check in to: anytime. . Check out: 2:00 PM.

Services of The Oberoi Hotel

  • Smoke alarms
  • Luggage storage
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Fax/photocopying
  • Private parking
  • Laundry
  • CCTV outside property
  • ATM/cash machine on site
  • CCTV in common areas
  • Designated smoking area
  • Concierge service
  • WiFi available in all areas
  • Facilities for disabled guests
  • Lift
  • Hammam
  • Valet parking
  • Tour desk
  • Spa and wellness centre
  • Currency exchange
  • Safety deposit box
  • Restaurant
  • Special diet menus (on request)
  • Internet services
  • Meeting/banquet facilities
  • Fire extinguishers
  • Public Bath
  • Family rooms
  • Airport shuttle (additional charge)
  • Room service
  • Lockers
  • WiFi
  • Massage
  • Fitness centre
  • Parking on site
  • Business centre
  • Free parking
  • Security alarm
  • Non-smoking rooms
  • Parking
  • 24-hour security
  • Air conditioning
  • Heating
  • Ironing service
  • Airport shuttle
  • Free WiFi
  • Daily housekeeping
  • Dry cleaning
  • Breakfast in the room

Address

North Al Markaziya Area

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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