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Information about Platinum The First Hotel

Situated in Al Madinah, 2.5 km from Al-Masjid an-Nabawi, Platinum The First provides rooms with air conditioning. The property is around 1.4 km from Al Noor Mall, 3 km from Mazaya Mall and 4.2 km from Qiblatain Mosque. The accommodation offers a 24-hour front desk and free WiFi is available. All units in the hotel are fitted with a kettle. Rooms are complete with a private bathroom equipped with a bath and slippers, while some rooms are fitted with a seating area. Guest rooms will provide guests with a fridge. Old Bazaar is 5 km from Platinum The First. The nearest airport is Prince Mohammad bin Abdulaziz International Airport, 16 km from the property.

Please inform Platinum The First in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Services of Platinum The First Hotel

  • Parking garage
  • Dry cleaning
  • Allergy-free room
  • Lift
  • WiFi
  • Airport shuttle
  • VIP room facilities
  • Wheelchair accessible
  • Soundproof rooms
  • Free parking
  • Internet services
  • Daily housekeeping
  • Street parking
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Bridal suite
  • Room service
  • ATM/cash machine on site
  • Accessible parking
  • Vending machine (drinks)
  • Air conditioning
  • On-site parking
  • Ironing service
  • Non-smoking throughout
  • Parking
  • Family rooms
  • Express check-in/check-out
  • Lockers
  • Shoeshine
  • Non-smoking rooms
  • 24-hour front desk
  • WiFi available in all areas
  • Breakfast in the room
  • Secured parking
  • Free WiFi
  • Designated smoking area
  • Children television networks
  • Fax/photocopying

Address

Uthman Ibn Affan Road

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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