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Information about Swissôtel Al Maqam Makkah Hotel

Near Great Mosque of Mecca

Due to COVID-19, this property’s food and beverage options may be limited.Make yourself at home in one of the 1624 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.A stay at Swissôtel Al Maqam Makkah places you in the heart of Mecca, within a 10-minute walk of Great Mosque of Mecca and Kaaba. This 5-star hotel is 0.4 mi (0.6 km) from Abraj Al-Bait Towers and 1.5 mi (2.4 km) from Alkhalil Courtyard.Make use of convenient amenities such as wireless Internet access (surcharge), concierge services, and gift shops/newsstands. This hotel also features a hair salon, wedding services, and a television in a common area.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Services of Swissôtel Al Maqam Makkah Hotel

  • Luggage storage
  • Smoke alarms
  • Food can be delivered to guest accommodation
  • 24-hour front desk
  • Physical distancing rules followed
  • Fax/photocopying
  • Physical distancing in dining areas
  • Face masks for guests available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Free WiFi
  • Contactless check-in/check-out
  • Dry cleaning
  • Parking on site
  • Non-smoking rooms
  • Concierge service
  • WiFi available in all areas
  • 24-hour security
  • Parking
  • Air conditioning
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Private parking
  • Cashless payment available
  • Fire extinguishers
  • Restaurant
  • WiFi
  • Safety deposit box
  • Access to health care professionals
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food is securely covered
  • Room service
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Family rooms
  • Internet services
  • Facilities for disabled guests
  • First aid kit available
  • Mobile app for room service
  • Thermometers for guests provided by property
  • Guest accommodation is disinfected between stays
  • Daily housekeeping
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Process in place to check health of guests
  • Lift
  • ATM/cash machine on site
  • Laundry
  • Ironing service
  • Guest accommodation sealed after cleaning
  • Trouser press
  • Property is cleaned by professional cleaning companies
  • All plates, cutlery, glasses and other tableware have been sanitized

Address

King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955

Customers rating

86
26474 reviews by TrustYou

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Frequently asked questions

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What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on lastminute.com and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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