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Information about Raffles Makkah Palace Hotel

Near King Fahad Gate

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Grab a bite at Al Majlis (Laventine), one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Due to COVID-19, this property’s food and beverage options may be limited.A stay at Raffles Makkah Palace places you in the heart of Mecca, within a 5-minute walk of Well of Zamzam and Abraj Al-Bait Towers. This 5-star hotel is 0.9 mi (1.4 km) from Kaaba and 0.9 mi (1.4 km) from Great Mosque of Mecca.Make yourself at home in one of the 214 individually decorated guestrooms, featuring iPod docking stations and minibars. 42-inch LED televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Detached private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Featured amenities include a business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events. Limited parking is available onsite.

Services of Raffles Makkah Palace Hotel

  • Free WiFi
  • Staff temperature checks are conducted regularly
  • Noise-free rooms not guaranteed
  • In-room accessibility
  • Free newspapers in lobby
  • Shopping mall on site
  • 24-hour front desk
  • Fitness facilities
  • Free use of nearby fitness center
  • Wheelchair accessible parking
  • Pets not allowed
  • Temperature checks are available to guests
  • Library
  • Gloves are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Number of restaurants - 2
  • Concierge services
  • Spa services on site
  • Number of meeting rooms - 6
  • Elevator
  • Gift shops or newsstand
  • Laundry facilities
  • Conference center
  • Contactless check-in is available
  • Express check-out
  • Porter/bellhop
  • Coffee/tea in common areas
  • No rollaway/extra beds available
  • Wheelchair accessible (may have limitations)
  • Shield between guests and staff in main contact areas
  • Television in common areas
  • Service animals not allowed
  • ATM/banking
  • Business center
  • Contactless check-out is available
  • Full-service spa
  • Gap period enforced between guest stays - 24 hours
  • Wheelchair-accessible lounge
  • Individually-wrapped food options are available through room service
  • Safe-deposit box at front desk
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Luggage storage
  • Masks are available to guests
  • Property is cleaned with disinfectant
  • Dry cleaning/laundry service
  • Parking (limited spaces)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of coffee shops/cafes - 2
  • Spa treatment room(s)
  • Express check-in
  • No alcohol allowed onsite
  • Social distancing measures are in place
  • Smoke-free property
  • Health club
  • Wheelchair-accessible concierge desk
  • Art gallery on site
  • Guests are provided with free hand sanitizer
  • Individually-wrapped food options are available
  • Breakfast available (surcharge)
  • Tours/ticket assistance
  • Property confirms they are implementing guest safety measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Wheelchair-accessible spa
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • No alcohol served onsite
  • Protective clothing is available to guests
  • Accessible bathroom
  • Staff wears personal protective equipment
  • Multilingual staff


King Abdul Aziz Endowment, PO Box 1281

Customers rating

5401 reviews by TrustYou

Hotel badges

  • Family Hotel
  • Luxury Hotel
  • Wellness Hotel

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Frequently asked questions

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We sell over 284,000 hotel bookings per year online to our customers since 1998, being one of the firsts in the sector.

What services can I add to my booking?

During the booking process you will be offered all the services you can add:
  • Our support packs
  • Our service Check-in NoProblem
  • Additional luggage
  • Car rental
  • Parking at the airport
  • Transfers
Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

What is the price match guarantee?

If you book a hotel or city break (Flight + Hotel/ Eurostar + Hotel) on and you find the same product or package for less on another website within 24 hours of booking, we'll give you the difference! Subject to terms & conditions.

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