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Information about Raffles Makkah Palace Hotel

Near Great Mosque of Mecca

Due to COVID-19, this property’s food and beverage options may be limited.Make yourself at home in one of the 214 individually decorated guestrooms, featuring iPod docking stations and minibars. 42-inch LED televisions with digital programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Detached private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.Featured amenities include a business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.Grab a bite at Narjes Tea Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.With a stay at Raffles Makkah Palace, you'll be centrally located in Mecca, within a 5-minute walk of Great Mosque of Mecca and Kaaba. This 5-star hotel is 0.2 mi (0.3 km) from Abraj Al-Bait Towers and 0.9 mi (1.4 km) from Well of Zamzam.

Services of Raffles Makkah Palace Hotel

  • Room service
  • Soundproof rooms
  • Property is cleaned by professional cleaning companies
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against Coronavirus
  • Solarium
  • Massage
  • Currency exchange
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • First aid kit available
  • Fire extinguishers
  • Meeting/banquet facilities
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • CCTV outside property
  • Business centre
  • ATM/cash machine on site
  • Restaurant
  • Mobile app for room service
  • Laundry
  • Air conditioning
  • Security alarm
  • Breakfast in the room
  • Contactless check-in/check-out
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Ironing service
  • Delivered food is securely covered
  • Face masks for guests available
  • Family rooms
  • Safety deposit box
  • Terrace
  • Physical distancing rules followed
  • Dry cleaning
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Non-smoking throughout
  • Sauna
  • 24-hour front desk
  • Food can be delivered to guest accommodation
  • Express check-in/check-out
  • Non-smoking rooms
  • Luggage storage
  • Fax/photocopying
  • Hammam
  • Guest accommodation sealed after cleaning
  • Lift
  • Spa and wellness centre
  • Cashless payment available
  • Process in place to check health of guests
  • Fitness centre
  • Access to health care professionals
  • Concierge service
  • Smoke alarms
  • Facilities for disabled guests
  • Physical distancing in dining areas
  • CCTV in common areas

Address

King Abdul Aziz Endowment, PO Box 1281

Customers rating

92
5969 reviews by TrustYou

Hotel badges

  • Luxury Hotel
  • Wellness Hotel
  • Family Hotel

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Once your booking is confirmed, you can only request our NoProblem Check-in service and add extra luggage to your booking. In general, requests for additional baggage are confirmed within 7 days.

At what time can I have my room? And what time do I have to leave?

Check-in and check-out times vary according to the property. However, the schedules are usually as follows:
  • Hours of arrival ( check-in ) from 14:00.
  • Departure times ( check-out ) at 11:00.
In the confirmation e-mail you will find information about timetables, and if the hotel has a 24-hour reception.

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